AV detecting virus on PayPal login page?

system · 2017-05-11T21:05:24.000Z

Hi! I am user Avast SafeZone browser, 3 times I tried to login into my PayPal account and the AV is detecting a virus.
Here is the page : https://www.paypal.com/us/signin/?country.x=US&locale.x=en_US
Here are the pics attached. Is there a problem with the page or it is a false/ an error by the avasr browser?? Virus total says is safe, can someone check please, thanks!

system · 2017-05-11T21:14:34.000Z

Here is a screen picture

Eddy · 2017-05-11T21:15:15.000Z

Site doesn’t give a alert on my system.

What OS/SP ?
What exact avast version ?
What is the message from avast ?

About the image, shrink it.

system · 2017-05-11T21:20:13.000Z

Is on Windows, Avast Premier AV, on Avast safeZone browser

Eddy · 2017-05-11T21:23:17.000Z

But what versions ?

system · 2017-05-11T21:31:43.000Z

Hi Polonus,
AV Avast Premier is the latest version updated 5/11/17
Avast Safe Zone 3:55
Version: 3.55.2393.596 - Avast SafeZone is up to date

System: Windows 10 64-bit (WoW64)

DavidR · 2017-05-11T21:46:12.000Z

jokera post:2:

Here is a screen picture

I would suggest that modify the images that you posted and obscure your email address. Then delete the ones you posted here and then upload the modified ones.

system · 2017-05-11T21:57:46.000Z

Thanks David! I did that!
Any idea why this keeps coming up? I did to smart scans with Avast and nothing shows up, all is clear.
Is it safe to proceed to PayPal and log in?
Shall I try on another Browser?

DavidR · 2017-05-11T21:58:28.000Z

OK I have run a test on on of my systems, logged on to my PayPal account and no alert.

Some differences on my system:
I’m using avast free 12.3.2280 on this win10 laptop. Firefox as opposed to the SafeZone Browser, and Outpost Firewall Pro as opposed to the avast firewall.

EDIT: Looking at your images again, it may be the the safezone browser doing something extra and that javascript authorising check may look suspicious to it. You could try logging in to paypal using a standard browser and not safezone browser to see if that works.

lazyd · 2017-05-11T21:59:06.000Z

Just butting in, sorry, but I came to the forum to ask about the exact same problem. I’m using 170511-6 definitions and 17.4.2294 (build 17.4.3482.0) version of Avast Free, on Win10 Pro 64 bit, and the browser is Chrome.

Eddy · 2017-05-11T22:07:19.000Z

Win 10 creators version, Opera 44.0.2510.1449 (PGO), avast free 17.4.2294, VPS 1705-11 and no alert.

DavidR · 2017-05-11T22:07:59.000Z

Further update this laptop only had VPS version 170511-0 - I have just done a manual VPS and now have 170511-6 - just about to logon again.

EDIT: Looks like this is a possible false positive in a VPS update somewhere between 170511-0 and 170511-6.

EDIT2 I have reported this, hopefully it will draw some attention to it.

lazyd · 2017-05-11T22:10:14.000Z

Just to add that I tried it with Firefox browser and got the same alert.

system · 2017-05-11T22:12:14.000Z

Avast free 170511-6 17.4.2294 build 17.4.3482.0 Windows 7 x64 Google Chrome
Same thing happening here

system · 2017-05-11T22:19:11.000Z

Thanks everybody for checking this out!
so, it should be safe to proceed and log into PayPal?

denics · 2017-05-11T22:21:56.000Z

Hi all,

it was a false positive and the fix is now rolling out. You are safe to proceed to paypal.com

system · 2017-05-11T22:32:53.000Z

Thank you!!!

I just used PayPal with no issues!

DavidR · 2017-05-11T22:43:47.000Z

denics post:16:

Hi all,

it was a false positive and the fix is now rolling out. You are safe to proceed to paypal.com

Thanks for the quick response.

EDIT: I have just checked my paypal logon and no issues now

lazyd · 2017-05-11T22:50:37.000Z

Thanks! All working again now

system · 2017-06-21T11:32:51.000Z

Hello

Can you please take a look at this thread: I can’t make payments to PayPal because Avast says it’s a threat…

https://forum.avast.com/index.php?topic=204295.msg1402767#msg1402767

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