I probably did. I was desperate last night. I was talked to here.
Ladyaseret
PS… The program is stalled and not responding.
Do you want me to close that one there and let you continue here ? Or vice versa ;D
Is it on the reset host file section ? or clearing the temp folders ?
If the later - dependant on the last time it was cleaned it may take up to 15 minutes
If the former then just close OTL and reboot
Close that one there. And the computer locked up.
I see empty temp on the screen?
It rebooted itself and I think that the program was in the reset host section.
Attached a file that came up whe the computer restarted.
What are the current problems ?
Please download [b]Malwarebytes’ Anti-Malware
Double Click mbam-setup.exe to install the application.
[*]Make sure a checkmark is placed next to Update Malwarebytes’ Anti-Malware and Launch Malwarebytes’ Anti-Malware, then click Finish.
[*]If an update is found, it will download and install the latest version.
[*]Once the program has loaded, select “Perform Quick Scan”, then click Scan.
[*]The scan may take some time to finish, so please be patient.
[*]When the scan is complete, click OK, then Show Results to view the results.
[*]Make sure that everything is checked, and click Remove Selected.
[]When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
[]The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
[*]Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer, please do so immediately.
THEN
Please run a fresh OTL scan
Wow the Malwarebytes file really shrunk! Only 2 Items.
Adding the file.
Will now run the OTL
Good - just orphan registry entries
How is the computer behaving now ?
Seems better.
Here’s the OTL report
Looks much better - I would recommend that she uninstall all the toolbars and the so called utility programmes, registry boosters, download boosters etc… As they add nothing to the system and slow it down
The desktop picture will disappear as that is part of Funweb products - not a nice programme to have on the computer. So the picture will need replacing
Once OTL has finished then I would recommend a disc defragment to add a little speed to the system
Once done can you let me know of any remaining problems
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:OTL O2 - BHO: (no name) - {90b49673-5506-483e-b92b-ca0265bd9ca8} - No CLSID value found. O2 - BHO: (no name) - {9565115d-c7d6-46d3-bd63-b67b481a4368} - No CLSID value found. O2 - BHO: (no name) - {ef90bfd2-e4f2-438a-91fe-c452d6e8264e} - No CLSID value found. O3:64bit: - HKLM\..\Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - No CLSID value found. O3 - HKLM\..\Toolbar: (no name) - {90b49673-5506-483e-b92b-ca0265bd9ca8} - No CLSID value found. O3 - HKLM\..\Toolbar: (no name) - {9565115d-c7d6-46d3-bd63-b67b481a4368} - No CLSID value found. O3 - HKLM\..\Toolbar: (no name) - {ae07101b-46d4-4a98-af68-0333ea26e113} - No CLSID value found. O3 - HKLM\..\Toolbar: (no name) - {ef90bfd2-e4f2-438a-91fe-c452d6e8264e} - No CLSID value found. O24 - Desktop WallPaper: C:\Users\Teresa\AppData\LocalLow\FunWebProducts\ScreenSaver\Images\f3wallpp.bmp:Files
ipconfig /flushdns /c:Commands
[purity]
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
The report. Will be interesting to unload things.
Any recommendations to things I should keep on the computer for future?
Ladyaseret
oops rerunning OTL Scan will put that report up in one moment.
Any recommendations to things I should keep on the computer for future?keep Malwarebytes...and you should always click the update button before you scan..... there have already been 4 updates since your first scan here ;)
if you click the settings tab and then change the default 7day to 1day then you get a warning if signatures are older then 1 day
malwarebytes may release 10 updates on a day
A few that are not required or are as much use as a chocolate teapot ;D :
Blabbers Communications LTD Bandoo Media Inc. ChatZilla HyperCam Toolbar IMVU Inc Community Toolbar CieoNet Utilities Browser Companion Helper Bandoo for Firefox Yontoo Layers EpicPlay Games ALOT Toolbar ViaSheep Games Iminent WebBooster Messenger Plus Shopping Assistant Plugin ScenicReflections Toolbar DealPly SweetIM Toolbar Helper Profile Pimp Protector Suite Messenger_Plus_Live Lime PRO FinalTorrent PC Speed Up Winferno RegClean Pro Clean Registry for Free Registry Mechanic
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
:Commands [resethosts] [emptytemp] [Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
We will now confirm that your hidden files are set to that, as some of the tools I use will change that
[*]Click Start.
[*]Open My Computer.
[*]Select the Tools menu and click Folder Options.
[*]Select the View Tab.
[*]Under the Hidden files and folders heading select Do not show hidden files and folders.
[]Click Yes to confirm.
[]Click OK.
http://users.telenet.be/bluepatchy/miekiemoes/images/javaicon.gif
Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.
Please follow these steps to remove older version of Java components and upgrade the application.
Upgrading Java:
[] Go to this site and click Do I have Java
[] It will check your current version and then offer to update to the latest version
SPRING CLEAN
To manually create a new Restore Point
[*]Go to Control Panel and select System
[*]Select System
[*]On the left select System Protection and accept the warning if you get one
[*]Select System Protection Tab
[*]Select Create at the bottom
[*]Type in a name i.e. Clean
[*]Select Create
Now we can purge the infected ones
[*]GoStart > All programs > Accessories > system tools
[*]Right click Disc cleanup and select run as administrator
[*]Select Your main drive and accept the warning if you get one
[*]For a few moments the system will make some calculations
[*]Select the More Options tab
[*]In the System Restore and Shadow Backups select Clean up
[*]Select Delete on the pop up
[]Select OK
[]Select Delete
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes. Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?
Keep safe 
with all those toolbars, i guess the screen on that computer must look something like this ;D