AV Security Infection - Can't Remove

Viruses and worms
1

I can’t start my computer in Safe Mode, and Malwarebytes’ Anti-Malware can’t seem to remove the issue. It has hijacked my browser and is generally slowing down my computer. I have attached the OTL logs. Help would be appreciated.

2

from the log it looks as you have no antivirus installed ?.. and i cant see Malwarebytes…did you uninstall it ?

essexboy is notified…

3

I don’t have a real antivirus program installed, embarrassing. MBR log is now attached.

4

MBAM is installed and functioning…just can’t remove some items when I perform the scan.

5

Hi once we have cleaned you up I can recommend a really good antivirus, I use it ;D

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

:OTL [2011/11/16 12:03:21 | 000,000,000 | ---D | C] -- C:\Users\Bobby\AppData\Roaming\6E9AF [2011/11/16 12:02:47 | 000,000,000 | ---D | C] -- C:\Users\Bobby\AppData\Roaming\D246E [2011/11/16 12:02:28 | 000,000,000 | ---D | C] -- C:\Users\Bobby\AppData\Roaming\etxxAA0ucS2iD3n [2011/11/16 12:02:28 | 000,000,000 | ---D | C] -- C:\Users\Bobby\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\AV Security 2012 [2011/11/16 12:02:27 | 000,000,000 | ---D | C] -- C:\Users\Bobby\AppData\Roaming\FTTTXqjjYCeIVzO [2011/11/16 12:02:22 | 000,000,000 | ---D | C] -- C:\Users\Bobby\AppData\Roaming\z1uuvvS2obF3pGa [2011/11/16 12:02:21 | 000,000,000 | ---D | C] -- C:\Users\Bobby\AppData\Roaming\qTTXXwjjU [2011/11/16 12:02:21 | 000,000,000 | ---D | C] -- C:\Users\Bobby\AppData\Roaming\hyyxxA1uvS2ob3m

:Files
ipconfig /flushdns /c

:Commands
[purity]
[resethosts]
[CREATERESTOREPOINT]
[Reboot]


[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

.
THEN

Download and Install Combofix

Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

  • IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here

[*]Double click on ComboFix.exe & follow the prompts.
[*]Accept the disclaimer and allow to update if it asks

http://img.photobucket.com/albums/v706/ried7/NSIS_disclaimer_ENG.png

http://img.photobucket.com/albums/v706/ried7/NSIS_extraction.png

[*]When finished, it shall produce a log for you.
[*]Please include the C:\ComboFix.txt in your next reply.

Notes:

  1. Do not mouse-click Combofix’s window while it is running. That may cause it to stall.
  2. Do not “re-run” Combofix. If you have a problem, reply back for further instructions.

Please make sure you include the combo fix log in your next reply as well as describe how your computer is running now

6
Hi once we have cleaned you up I can recommend a really good antivirus, I use it
hmmmm....are you going to surprise us ;D
7

Log attached after running the OTL fix and then another scan. Still having the same issues. Will run Combofix now and then post.

Thanks for your help.

8

Aye Combofix will be the one to take out the main bad boy