I am runing Microsoft Outlook on Windows 98 SE. My avast! program is 4.6 Professional. I have it set up pretty much in default. Avast! will find a virus as my email messages are downloading, I click on delete (the radio button “delete permanently” is selected and “delete on startup if necessary” is checked) the window closes and another, smaller window says 'cannot find C:/windows/temp/ AV082C0.tmp file, I click on OK and what I think is a closed loop between the previous Virus warning window and the lost file window begins. I ying-yang between these two windows for a while and finally close the virus warning window by clicking on x in the upper right corner.
I downloaded Avast! Pro 4.6 from the internet and do not have a CD.
And your question/problem is…?
My problem is that I am caught in a loop. How do I break this loop? Should I obtain the file av082c0.tmp and place it in the temp folder? Where do iget this File, I don’t have a CD?
Closed loops could be solved by:
- Cleaning your temporary folder (cache).
To do this go to Internet explorer >Tools > Internet options > Delete files > Click delete all offline content (just to be sure) > click ok.
It might take some time to delete them. - Boot time scanning (but you have Windows 98 SE and it’s not available…).