Avast 17.1.2286

[A.User]

The offline and the online installers will install 17.1.3394.0. Then the AvEmUpdate will update it to 17.1.3394.30. It should also be run right after install by the installer, but when i reinstalled Avast to get out of beta 2 days ago that didn’t happen. And my PC stayed on for 2 days before me restarting it. Only after restart the scheduled AvEmUpdate run and updated the build. You can also run it manually from the task scheduler.

[EmoHobo]

@DavidR post:315

@EmoHobo post:310

Not sure if this entirely related to Avast, but it’s the only thing that has changed on my system in since it started, but randomly in my %temp% folder I’m finding a bunch of “empty” temp files being created that seem to contain no information and are just empty files. I tend to have about two a day.

I’m not sure it is either, avast normally uses the C:\Windows\Temp_Avast_ sub-folder of Temp to unpack/send files to be scanned and If I remember correctly they have a .unp file type. It may also have C:\Windows\Temp\avast_ash2 sub-folder.

Yeah I’m really confused, it’s probably nothing as Avast doesn’t find the files suspicious or does it trigger any of my shields, so I’m sure it’s nothing.

[DavidR]

@EmoHobo post:342

@DavidR post:315

@EmoHobo post:310

Not sure if this entirely related to Avast, but it’s the only thing that has changed on my system in since it started, but randomly in my %temp% folder I’m finding a bunch of “empty” temp files being created that seem to contain no information and are just empty files. I tend to have about two a day.

I’m not sure it is either, avast normally uses the C:\Windows\Temp_Avast_ sub-folder of Temp to unpack/send files to be scanned and If I remember correctly they have a .unp file type. It may also have C:\Windows\Temp\avast_ash2 sub-folder.

Yeah I’m really confused, it’s probably nothing as Avast doesn’t find the files suspicious or does it trigger any of my shields, so I’m sure it’s nothing.

Can you give a few file names as examples of the file name format and the file type.

Even when avast uses the Avast sub-folder, when the scan completes successfully it clears those temporary .unp from the folder.

[EmoHobo]

@DavidR post:343

@EmoHobo post:342

@DavidR post:315

@EmoHobo post:310

Not sure if this entirely related to Avast, but it’s the only thing that has changed on my system in since it started, but randomly in my %temp% folder I’m finding a bunch of “empty” temp files being created that seem to contain no information and are just empty files. I tend to have about two a day.

I’m not sure it is either, avast normally uses the C:\Windows\Temp_Avast_ sub-folder of Temp to unpack/send files to be scanned and If I remember correctly they have a .unp file type. It may also have C:\Windows\Temp\avast_ash2 sub-folder.

Yeah I’m really confused, it’s probably nothing as Avast doesn’t find the files suspicious or does it trigger any of my shields, so I’m sure it’s nothing.

Can you give a few file names as examples of the file name format and the file type.

Even when avast uses the Avast sub-folder, when the scan completes successfully it clears those temporary .unp from the folder.

It’s like A506.tmp and things like that.

[DavidR]

@EmoHobo post:344

@DavidR post:343

Can you give a few file names as examples of the file name format and the file type.

Even when avast uses the Avast sub-folder, when the scan completes successfully it clears those temporary .unp from the folder.

It’s like A506.tmp and things like that.

That certainly is strange, certainly nothing like avast has used for temporary files, certainly outside of the normal location/s avast uses. So your mystery goes on.

[system]

thank you for new release, but it very turn very good notebook with i7-3630QM (Windows 7 Pro) into extremely slow piece of iron. VM Ware from SSD was very fast, and now extremely fast too… just after Avast Pro killing on those unhappy notebook, but just after update/upgrade of Avast it worked with speed of PC XT & RLE/MFM HDD (literally). Even in normal load by browser it gave 30-40% OS kernel load, while it 0-5% right now (w/o Avast Pro)

[EmoHobo]

@DavidR post:345

@EmoHobo post:344

@DavidR post:343

Can you give a few file names as examples of the file name format and the file type.

Even when avast uses the Avast sub-folder, when the scan completes successfully it clears those temporary .unp from the folder.

It’s like A506.tmp and things like that.

That certainly is strange, certainly nothing like avast has used for temporary files, certainly outside of the normal location/s avast uses. So your mystery goes on.

Yeah, I think it may be related to Firefox, I started using Discord on it.

[system]

Not sure if this has been already reported or not…

But enabling the annoying “Game Mode” setting disables the Windows key on my keyboard. I need that functionality whenever I am playing games because like most people out there, I often multi-task.

Also ever since this update rolled out my computer has been experiencing an annoying issue where upon startup there are times when the Desktop (Desktop view, as in when I look at my desktop wall paper and icons) my mouse would become unresponsive. Right click doesn’t work and even highlighting icons does nothing. But as soon as I press on the windows key and bring up the start menu and the taskbar I can again do stuff with my mouse. But as soon as I hide the taskbar my mouse would again be unresponsive. This thing happens erratically though, there are times when I startup my system for the first time and the issue doesn’t manifest itself and there are times it does.

At first I though I might have caught something nasty but both Avast and Malwarebytes show nothing. Then I tried defragging my system thinking that might be the problem, but still nothing the issue still persists. The only thing I am certain of is that this whole mess started when Avast! updated to this current build.

[system]

@CahosRahneVeloza post:348

enabling the annoying “Game Mode” setting disables the Windows key on my keyboard. I need that functionality whenever I am playing games because like most people out there, I often multi-task.

I can confirm this issue.

[Asyn]

@greyowl post:340

So if I download the offline installer at he beginning of this post, will it be the most recent build with the most recent fixes incorporated in it?

In short, it’ll update to the latest build while installing (if you’re connected to the net).

[graham.hare]

I think there is a separate thread for the ‘failure to load’ problems with this new release, but in the hope that Avast are monitoring this thread…
In installed the upgrade yesterday, and I get a screen displays that says:
UI Failed to Load
This is really embarrassing
AV Service is not responding
The options are then to exist the screen, or to ‘restart service’ which doesn’t change anything.

I have tried disabling the Behavior shield as suggested elsewhere, but this did not help.
I have seen comments about Firefox, Comodo and other potential conflicts, but I have none of these - it’s a start-up problem.

Any advice from Avast on this?

[graham.hare]

For good measure, I also tried disabling this block with no success in resolving the issue:
Software Updater, Browser Cleanup, Rescue Disk, WIHI Inspector, Safezone Browser, Security browser extension, SafePrice browser extension.
None of these look like anything fundamental to the startup, but at least I can rule them out.

[system]

@DavidR post:325

It would have been better to have started your own new topic.

Thanks for your answer, David. Well, from my experience in many other forums I would’ve been chided for exactly that: opening another thread when a general (problems with the) release-thread already existed. A case of you can never get it right, I guess.

@DavidR post:325

After the fact, this isn’t going to help, but something for the future, before doing a program update it would be worth while to backup your avast settings. AvastUI > Settings > general - Scroll to the bottom of the screen - Back up settings.

Hm, would I have been able to reinstate these settings into a version wich from my amateurish impression has rather a changed “architecture”? If so, why does the update process not take care of that? It did e.g. remember my password, why not the user-defined scans?

@DavidR post:325

With a resident (on-access) scanner the need for on-demand scans is much depreciated.

Hm again, the amateur wonders, if that is so – which I have no authority to doubt–, why are they still on offer at all? But if they still are on offer, i.e. user-defineable, I would rather retain my settings than rebuild them. Which brings us to square one.

@sheygetz post:324

Also, I cannot pause scans anymore. Any ideas?

This also intentional?

[system]

http://ipic.su/img/img7/tn/IMG_20170211_232444.1487073220.jpg

Online installer does not scale well on high dpi display.
On my Chuwi Hi8(8" 1920x1200, 200% scaling in Windows settings) installer window does not fit screen and I can’t uncheck Google chrome checkboxes.

[A.User]

@Toco post:354

http://ipic.su/img/img7/tn/IMG_20170211_232444.1487073220.jpg

Online installer does not scale well on high dpi display.
On my Chuwi Hi8(8" 1920x1200, 200% scaling in Windows settings) installer window does not fit screen and I can’t uncheck Google chrome checkboxes.

Try 1920x1080 100% scale. It is the normal one.

[jacques.subileau]

I read last week that a new release was expected to correct the 17.1.2286 update (I’m running Vista 32 bits and the 17.1.2286 crashes) but I have seen nothing since last week. Can you tell us when the “corrected” release will be online ?
Thanks

[DavidR]

@ sheygetz
First let me tell you I’m an avast user just like yourself, but I have been using avast for almost 13 years, so I can’t speak for avast.

1. Not so here. As you can see your posts in this a general notification of the update topic, they can get buried (358 posts 23+ pages already), even more so if they require multiple posts and answers. So we tend to keep specific problems within their own topic (keeps everything together), it helps others who may have the same issue to find and for avast to actually see.

2. How could you possibly reinstate settings that didn’t exist (I don’t believe the changed architecture/interface) would be the issue as the information used to populate that interface is likely to be stored elsewhere. New elements would remain at the defaults for that new element.

3. I used to do a weekly Quick scan, more so for historic practice, but I abandoned that many years ago. The main thing you are concerned with are active files, being downloaded, modified, run, etc. They are already taken care of by the active (on-access) shields, File System Shield, Web Shield, now with the new Behaviour Shield other activity is also monitored for suspect/malicious activity.

An on-demand scan is going to be scanning those files again, not to mention the on-demand scan doesn’t run some of the scans/checks that the on-access shields as they require access to the internet and some are resource intensive. Your scan/s would take much longer if they did the same as the on-access shields.

4. The lack of a pause button in the scans is reported in other topics and is I believe recorded/acknowledged as a bug to be fixed.

[system]

I had to use a system recovery point from yesterday after updating, but I could’t recover my PC.

Windows refused to boot. Only displays at the beginning a windows screen with rounded points (loading system screen)… Now, I can’t recover my PC because there is no possibility to boot from another drive (no CD, no USB, no HD)…

So, what can I do?

Windows 10 64 bit.

[system]

Thank you for the clarification(s)!

[DavidR]

@sheygetz post:359

Thank you for the clarification(s)!

You’re welcome.