Avast 17.7.2314 passive mode and anti rootkit problem

So after today’s update there are two problems:

[ol]- Avast reports that it’s in passive mode, I turn passive mode off, Avast offers restart. After restart Passive mode is on. I cannot turn it off.

  • Avast reports that anti-rootkit monitor if off. Clicking enable does nothing and under Troubleshooting options Enable rootkit scan at startup and enable rootkit monitor remain checked.[/ol]

Afraid to update Avast business clients :-\

Please post in the correct forum.
The 2314 is a beta version.

No it is a stable version.https://forum.avast.com/index.php?topic=209415.0
Do u try repair?
Repair Avast:

  1. Control Panel → Add/Remove programs → Avast
  2. Click on ‘Repair’.
  3. Follow instructions.
  4. Reboot.

Same problem here.
Passive mode can’t be turned off…
Repairing Avast doesn’t seem to work. (Ending up with a message to uninstall Immunet.)

I use Avast in combination with Immunet.
Avast tells me to uninstall it from my system, because of a ‘conflict’,
but before the update, it worked flawlessly.

I hope it will be fixed soon!

It was only Beta when I checked.
Final release was anounced later and ofcourse those blind/death idiots at avast gave it the same version number >:(

I have one the same problem with the latest update. :o

*Avast reports that it’s in passive mode, I turn passive mode off, Avast offers restart. After restart Passive mode is on. I cannot turn it off.
*Avast reports that anti-rootkit monitor if off. Clicking enable does nothing and under Troubleshooting options Enable rootkit scan at startup and enable rootkit monitor remain checked.
And every time I start my OS, Avast must restart the system …

https://i.imgur.com/xLo796V.png

I have no other antivirus installed on my system and that microsoft security essential was uninstalled completely 2 years ago.

I have Windows 7 64 bit and Avast program version 17.7.2314 (build 17.7.3660.0).

EDIT: Can not also disable the antivirus. (10 minutes, 1 hour, …).

Same issue and same steps to resolve = same result Stays in PASSIVE MODE.
I did the install but it tells me I’m in Passive Mode and nothing I do will turn it Active. Also Anti Root-Kit is disabled with same effct - I cannot enable it. I do not have Windows Security Installed nor any other AV SW. This is on my PC Win7 & 64 bit.
Did the upgrade on other PC and it is all active no issues, Same OS etc. What the heck?

Have scanned for malware, spyware = removed all, uninstalled Avast, downloaded offline install and installed clean install = issue remains the same.

Ideas to resolve?

Windows 10, fully updated and no problems with disabling the shields for X minutes.

https://forum.avast.com/index.php?topic=209474.0

This issue has been escalated to the Avast team.

Also, by no security software, that also includes other resident scanners such as Malwarebytes so make you mention them.

Yes the bug appears without any anti-malware software process that AVAST.

I only have AVAST running as a process.

FYI: when I try to turn Passive Mode OFF the pop-up window specifically states Microsoft Security Essentials, it has yet to identify Malwarebytes or SUPERAntiSpyware. Both existed in harmony with the previous version of Avast prior to the update on the Win7 64bit machine that has the issue And on the second Win7 64bit machine that does not have the Passive Mode issue.
SW updated Virus definitions this am and a Complete system scan And a Boot-Scan found no problems.

I haven’t tried repair because Avast repair never repairs anything and never solved any problems I had with Avast.

I installed Immunet and Avast obviously detected it and it doesn’t comply when I turn passive mode off.

Worked together before 17.7.2314 update as it did for user purche.

I have minimal Avast installation - web, mail and file system shield.

https://i.imgur.com/sFlqtx6.png

My printscreen is very static

I still have the same problem as everyone here with a repair done.

Avast detects a “Microsoft Security Essential” that does not exist on my machine!
I can not disable the “passive mode”.
I can not turn on “anti-rootkit defense”.

And I can no longer disable “Avast agent management”.

Configuration: Windows 7 64 bit.

Same problem here.
i cannot turn off Passive mode.
(avast detects a Panda Antivirus 2012 on my pc but I have removed this long ago, and removed any traces from registry too).

Also, I am not able to disable avast with this new update, like TheLightgg said.

I’m on Windows 7 64bit.

Is there any news about any future patch to correct the problems ?

Or a topic to know the progress of future patches ? :slight_smile:

Thx

Same here, but only happen on several machine

any update or info?

What was the previous version of Avast?
I want to find and reinstall that one because I can’t go on like this.

edit: I guess it was 17.6.2310

Yes ! :wink:

17.6.2310
2017-08-31

- Improved Anti-Phishing prevents you from falling victim to scams and fake sites (no browser extension needed!)
- New standalone Avast Cleanup Premium product with improved cleaning (to be rolled out in stages)
- We now recommend scanning for hidden network threats when you first connect to a new network
- Our systray icon now shows when you have a security notification
- Improved threat detections are now more visible and more informative about threats

https://forum.avast.com/index.php?topic=183543.0

I tried to install that one, but it again installed this latest version.
I guess because I was online and it automatically updated?