system
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If it’s of any comfort I uninstalled my previous version using the uninstaller exe file which on the forum’s advice I had downloaded (not by using Control Panel A+RP’s). It defaulted to safe mode for the uninstall but reverted to normal for installation of the latest version. So far this seems to have cured the “remain unprotected until you click Resolve All or upgrade” issue.
I use Malwarebytes but only the free version which may or may not leave a footprint.
This coincided with a feature in the latest Computer Active mag in which they rank Avast 2014 “as the most effective free security product in its most recent tests (www.snipca.com/10401)”. Perseverance pays???