system
1
I have Avast 2014 Free installed on the computer. The laptop is running Windows 7 with all updates. The Avast service is not starting, when I try to turn it on or resolve the problem, nothing happens.
I used the uninstaller and then did a reinstall, but that did not work. This is not my laptop, the person had McAffee installed in it; I removed it using the removal tool.
Can anyone help?
system
2
Check the Windows Event logs for related errors.
Control Panel > Administrative Tools > Event Viewer
system
3
The best option as everyone suggests is uninstall AVAST , run the AVAST clear tool and reinstall…
system
4
I checked the log and found nothing.
I have also used the cleaner tool and did a reinstall and that did not work.
Anything else I can do? It’s the free version, so there is no support available except for the forums.
What other security software are you using?
If uninstalled how was it uninstalled?
Alikhan
6
This should fix it… Note the installer difference… follow each step.
- Download Avastclear, Rejzors uninstall tool and the appropriate Avast program edition
Note: You need to be ONLINE during this install
http://files.avast.com/iavs9x/avast_free_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_pro_antivirus_setup_online.exe
http://files.avast.com/iavs9x/avast_internet_security_setup_online.exe
http://files.avast.com/iavs9x/avast_premier_antivirus_setup_online.exe
Avastclear : http://files.avast.com/iavs9x/avastclear.exe
Rejzors Uninstall tool: http://rejzor.wordpress.com/avast-cleanup-tool/
- Uninstall Avast by control panel [If you don’t have Avast in control Panel go to #4]
- Uninstall in safe mode using Avastclear.
- Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn’t) - reboot.
Check : Once uninstalled check in device manager>view>show hidden devices if there is anything related to avast with a yellow triangle… if so, uninstall it and reboot.
- Install the version you downloaded.
- Reboot.