system
1
Avast will not install. I downloaded the latest version,
Ran the setup. Unchecked chrome and chose custom install. I chose the options I wanted, everything checked but secureline and avast gadget.
Went to install it. It gets to the end, wants to run a quick scan, and then I click done.
It now freezes the entire machine and I need to manually reboot.
This is unacceptable. No other software, just windows and (Trying to be) Avast.
Win 7 64 bit sp1
system
2
Under which conditions does the freeze occur. Every time you do a quick scan, on every boot?
system
3
As stated above, I try to install, and it goes through the install process. I get to the finished screen, and it has a big button that says done. Below that it says it is going to do a quick scan of my pc. I click done, and complete freeze occurs.
system
4
Yeah thats what you said, but after reboot, what happens then?
system
5
Nothing happens, avast cannot start. More freezing. Its very frustrating. I have already tried avasts removal utility and just now tried to reinstall it. Nothing.
It keeps locking the whole system up.
system
6
Yo have to be a bit more precise here.
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With Avast installed, does your system freeze without doing anything after you entered windows?
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With Avast installed, does your system freeze without doing anything after you entered windows in safe mode?
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Without Avast installed, does your system freeze without doing anything after you entered windows?
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Did you execute the avast removal tool in safe mode?
system
7
129… after you uninstalled it did you try to re download a new version of Avast?
system
8
1.) It freezes after login.
2.) It does not occur in safe mode of course. Only windows is loaded in safe mode.
3.) Yes I did try redownloading a fresh copy from this website. I also tried formatting and reinstalling windows. No luck.
4.) I have ran the removal tool in safe mode like it tells you too.
The problem is def. Avast. Someone I know tried to update to the latest version and they get the same thing.
system
9
I have installed panda cloud antivirus as a temp solution but I really miss avast…
Any more ideas?