Avast 2015 Software Updater says Firefox is"out-of-date", but I beg to differ...

system · 2015-08-02T15:19:43.000Z

Ok, so lately, on my Win7 machine, when I run the Avast Free 2015 Program Version 10.3.2225 Software Updater, I get this:

http://i1372.photobucket.com/albums/ag352/siskl/Avast%20Firefox%20Out-of%20Date_zpsncy3zoax.jpg

I have verified that I have the latest version of Firefox (v39.0) and am told at the About Firefox version checker that “Firefox is up to date”.

Anything I can do?

Thanks!

Gene

DavidR · 2015-08-02T16:23:59.000Z

I have firefox 39.0 and avast 10.3.2225 on XP Pro SP3 and the software updater shows Firefox is up to date.

Try the Refresh option at the bottom left.

system · 2015-08-02T16:37:31.000Z

DavidR post:2:

Try the Refresh option at the bottom left.

I thought it would go without saying that of course I hit the Refresh button,

but I’ll go ahead and say it anyway…I did (same result).

Not just once, but each and every time I get that “out-of-date” notification.

Thanks for your reply!

Gene

DavidR · 2015-08-02T18:01:21.000Z

If you can close that firefox expanded section, the greyed out X. The section should now have a information ‘i’ icon. That should expand it again and hopefully show what firefox version avast believes you to have.

system · 2015-08-02T21:01:53.000Z

It would appear that what we have here is a simple “glitch” in Avast’s determination of what is, or isn’t, up-to-date as it seeks versions of software for the Software Updater.

Now, without me doing anything other than clicking on the Software Updater again (hours later than my initial report above), I get:

http://i1372.photobucket.com/albums/ag352/siskl/Avast%20Firefox%20OK_zpsyqozrsbt.jpg

And, I failed to mention before that this isn’t the first time that on one day it will show that Firefox (JUST Firefox) needs updating (when it didn’t) and on the next day, show it being up-to date.

So, with all things considered, this is a minor event that doesn’t need further scrutiny relative to my own Avast Program, unless the powers that be decide this is worth further investigation in order to find a cause and ultimately a solution that will help others possibly having the same thing happen to their own Avast 2015.

If, and when, it occurs again that Avast tells me Firefox is not up-to-date, I’ll click on that info Icon ( i ) and see what version it “thinks” I have and post it back here.

Thanks!

Gene

DavidR · 2015-08-02T21:03:59.000Z

It certainly seems to be a glitch, one however that I haven’t seen for firefox on my system.

davexnet · 2015-08-03T06:08:25.000Z

All of the above apps have their own built-in check for updates.

What is the purpose of the avast software updater ? Seems like we’re encouraging users to disengage their brains
when they use their PC’s.

DavidR · 2015-08-03T14:14:50.000Z

davexnet post:7:

All of the above apps have their own built-in check for updates.

What is the purpose of the avast software updater ? Seems like we’re encouraging users to disengage their brains
when they use their PC’s.

The avast updater can always be removed if ‘you’ feel you don’t need it, but for many it is a helpful reminder. Some people also don’t all programs to automatically update.

The avast updater doesn’t cover all of your programs, but those popular and targeted programs, especially those that are internet facing.

system · 2015-08-08T13:46:04.000Z

My Avast Version:

http://i1372.photobucket.com/albums/ag352/siskl/Avast%20About%20Version_zpspk8vmlsa.jpg

Avast still reporting that Firefox is out-of date (even after Refreshing):

http://i1372.photobucket.com/albums/ag352/siskl/Avast%20Firefox%20Latest%20Version%2039.0.3_zpstzpfdu6s.jpg

But, as you can see here, it is up-to-date
including the latest Security Update of August 7, 2015:

http://i1372.photobucket.com/albums/ag352/siskl/Avast%20Firefox%20FileHippo%20Latest_zps6rm4lzdz.jpg

Otherwise, Avast is working fine.

Gene

Rednose · 2015-08-08T13:55:49.000Z

When there is a problem with Software Updater, you can try to reset it.
Open the Avast User Interface and go to :

Scan - Scan for outdated software - Settings - Database reset (troubleshooting) - Reset database now - Yes.

I hope it helps

Greetz, Red.

system · 2015-08-08T14:10:31.000Z

If it is not Google Chrome, Avast will not even consider it.

system · 2015-08-08T14:36:04.000Z

Rednose post:10:

When there is a problem with Software Updater, you can try to reset it.
Open the Avast User Interface and go to :
Scan - Scan for outdated software - Settings - Database reset (troubleshooting) - Reset database now - Yes.
I hope it helps
Greetz, Red.

I haven’t followed your suggestion yet (but I will).

However, without me doing anything to Avast, other than running the Software updater AFTER rebooting my computer following some maintenance, it shows Firefox up-to-date:

http://i1372.photobucket.com/albums/ag352/siskl/Avast%20Firefox%20Shows%20Up-to-date_zpsq8f69f4o.jpg

And I’ve mentioned before, that one day it might show it out-of-date and the next day up-to-date.

I will however follow your advice and see what happens going forward.

Gene

system · 2015-08-08T14:45:29.000Z

Rednose post:10:

When there is a problem with Software Updater, you can try to reset it.

DONE!

http://i1372.photobucket.com/albums/ag352/siskl/Avast%20Database%20Reset%208-8-15_zpstvfc37e3.jpg

Let’s see what the future has in store for my Avast Software Updater.

Thanks!

Gene

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