Hello,
I updated to 2015.10.0.2208 yesterday, and since my computer crashes (freeze, need power button to restart) when I start IE or chrome.
If I disable “web agent”, I can browse internet without any problem.
Am I the only one to encounter this problem, or is it a well known problem ?
any solution ?
This isn’t something that I have seen on either of my systems, but I use Firefox exclusively.
Disabling the Web Shield is a severe action - but one of last resort in your case.
Try these two things one at a time to try and pin down the culprit.
Disable the HTTPS scanning in the Web Shield - AvastUI > Settings > Active Protection > Web Shield > Settings > Main Settings - ‘Enable HTTPS scanning’ uncheck this option and see how this goes.
Remove/disable the Avast Online Security (AOS) add-on in your browsers.