Avast 4.5 Free Edition since yesterday no uppdates

Avast Free Antivirus / Premium Security
1

Hallo,

can anyone help me please.

Since yesterday I get from the Avast Setup-Program and also in the antivirus-log the following information:

Function satisfaceUpdatePackages() has failed.
Return code is 0xC0000005 dwRes is C0000005

I also get in the sysEvent-log the information:

Error in the application Avast Setup. The direction in 0x5b114d42 with point to
storage 0x6d74682. The action “read” should not be conducted.
Update has failed.

Regards maneich

2

avast 4.5? Are you sure it’s 4.5?
You must update to 4.8 (in Windows 98/Me) and for 5.0 (in newer Windows).

3

To be exact it would be 4.8.1368.
But as you didn’t tell us about your system…!!!
There would also be the new version 5.0.545… :wink:
asyn

PS: Man spricht deutsch…!! ;D