Avast 4.6.623 and limited rights account

Avast Free Antivirus / Premium Security
1

Avast 4.6.623 and limited rights account

Hi,

my PC:
Win XP SP2 home (all patches), Avast home 4.6.623, surfing with Modem, IE and the XP-Firewall activated (no external Firewall like Zone Alarm etc.)

When I’m surfing with administrator rights, everything is fine.

Following problem when I’m surfing with limited rights account:
Some sites don’t load completely (i.E. http://web.de)

Note: I installed Avast 4.6.623 as an real administrator (XP home: pressing F8 while booting, start in safe mode … ), not as a user with administrator rights.

Thank you for any help!

Manni

2

Does disabling the webshield solves it?

3

I also run WinXP SP2 in a limited user account, and that web page (and all others) loads OK for me in IE. I also installed avast! as Administrator, but not using safe mode. Also, I gave Power User rights to the Alwil Software program folder. (I routinely do this, since a lot of programs store settings or at least log files in the program folder.)

But I do not use the WinXP firewall, since I have a hardware router.

4

Disabling the webshield doesn’t solve it.

Sometimes the site http://web.de is ok, sometimes not (it depends on the advertisement on the site, which is changing every minute).

manni

5

Are you sure that it’s avast who is blocking the page to load?
Do you use any pop-up blocker? Your browser allows pop-ups?
Is this advertisement safe (not infected)?

6

I’m using the build-In Popup-Blocker of IE (XP-SP2). I don’t think, that the sites are infected.
Remember:

  1. Surfing as a user with administrator rights works!
  2. I have verfied the problems with limited user account also on another computer (also WinXPSP2, IE, no extra Firewall etc.)
7

If you disable WebShield, will it help?

8

Disable the providers one at a time. After shutting down one, try to surf. Let us know if it is just one provider that is causing this or not.

9

First, I disabled the webshield and made a restart: Now surfing with limited rights account works !!!
So to my opinion there is still a problem with the webshield.

Then I made a try with http://cat.asw.cz/misc/ashwebsv.zip and enabled the webshield again :
http://web.planet.nl/planetdownload works fine with limited rights account.
but
http://web.de sometimes (!) loads uncompletely with limited rights account !

10

Is there any possibility that WebShield has crashed? If so, it should have created a file unpXXXXX.mdmp in C:\Program files\Alwil Software\Avast4\Data\Log. Please, send the most recent to rypacek@asw.cz

If the case is so that your Windows crashed to BSOD, it should have created a minidump into C:\Windows\Minidump folder. You can send it for analysis too. Again the latest version of them (if there are more than one).