Avast 4.7 disabled

Avast Free Antivirus / Premium Security
1

After Avast performed an automatic program update to 4.7, I received an error message and was unable to access the program. I then repaired the program and was able to look at the On-Access Scanner settings…no providers were listed, let alone running! I see on this forum that my problem is not necessarily unique, yet is there a concensus on the best fix for this situation while running Win-Me, i.e., uninstall/reinstall? TIA…Ace

2

UPDATE: I seem to have arrived at a fix for this problem, which does not require an uninstall:

  1. Download the newest version of Avast! (4.7.817).
  2. Close all currently running programs.
  3. Open the new Avast! set-up file.
  4. Click on the “change” option.
  5. You should see a list of “resident protection scanners” with check-marks.
  6. Click on the “next” option and wait.
  7. You should be successfully updated and “good to go”!
3

UPDATE: I seem to have arrived at a fix for this problem, which does not require an uninstall:

  1. Download the newest version of Avast! (4.7.817).
  2. Close all currently running programs.
  3. Open the new Avast! set-up file.
  4. Click on the “change” option.
  5. You should see a list of “resident protection scanners” with check-marks.
  6. Click on the “next” option and wait.
  7. You should be successfully updated and “good to go”!

==============================

Hi,

I like to know where you go to the set-up file on your item 3, for the option “change”.

Regards and thanks

Jean

Montreal
???

4

Windows Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Change, click next, ensure that the providers you need are ticked. You need to be on-line to do this.

5

The change option should be shown (Repair / Update are the others).
Are you using the same language in the downloaded setup file and in your computer?