AVAST 4.7 HE UPDATES (AUTOMATIC OR MANUAL) !

General Topics
1

I AM USING AVAST ! 4.7 HOME EDITION. SUDDENLY I CANNOT RECIEVE ANY UPDATES AT ALL !!! :-[ KEEP GETTING ERROR MESSAGE – CANNOT CONNECT TO SERVER. WHY ?? PLEASE ANY1 HELP !

I am running windows XP WITH SP2 . NO THAT IS THE ONLY ERROR MESSAGE I AM RECIEVING. I AM CONNECTED TO THE INTERNET THROUGH CABLE MODEM.

2

Hi…

What version of Windows are you using and has this error message been accompanied by any other error messeges or problems?

Best Regards…

3

Basically, check:

  1. If the servers.def file is corrupt or 0KB (C:\Program Files\Alwil Software\Avast4\Setup\servers.def).
    You can try and download the servers.def file, http://files.avast.com/iavs4x/servers.def and replace the one in the avast setup folder.

  2. If your subscription allows the update right now (i.e., if it is not expired).

  3. If your firewall settings and allow avast.setup to connect.
    If you’re not sure, just turn off your firewall (to be sure the update failure is not due to it).
    Maybe you should ‘remove’ avast.setup entry, try to update, receiving a new alert from the firewall, allowing it and checking it to remember.

  4. Check your proxy settings into avast!:
    Left click the avast icon > Settings
    Update (Basic) > Details > Proxy
    Make sure your browser is not set to “Work Offline” (this option is generally in the File menu).
    If it doesn’t help, try switching the proxy settings from “Auto-detect” to “No proxy” (I’m assuming you’re not connecting to the Internet via proxy).

4

You might check internet connection. I use DSL. When my internet when down for a few days, my Avast gave me the same error messages.

Hope this helps.