Avast! 4.7 Home BSOD Help!

system · 2006-10-13T02:31:59.000Z

I connected a USB Western Digital 100GB drive and started transferring some files and my pc BSOD on me. I checked the dump it said probably cause by aswMon2.SYS. I also have the mini dump but I cant post it here.

Lisandro · 2006-10-13T02:38:43.000Z

I’m quite sure that if you search the board for aswMon2.sys you’ll find something related…
Anyway, any other antivirus installed in your computer? Other security program?
Are you using a fully updated XP computer?

system · 2006-10-13T02:47:16.000Z

No other anti-virus program installed but I do have Comodo Personal Firewall. Windows XP Pro is fully updated with the latest updates released yesterday by Microsoft.

System:

Processor: AMD Athlon™ 64 X2 Dual Core Processor 4200+, MMX, 3DNow (2 CPUs), ~2.2GHz
Memory:2048MB RAM
Hard Drive:120 GB
Video Card: Radeon X1800 Series
Monitor: NEC AccuSync 90
Sound Card: SB X-Fi Audio [A000]
Speakers/Headphones: Logitech 2.1
Keyboard: Logitech-compatible Mouse PS/2
Mouse: Logitech-compatible Mouse PS/2
Operating System: Windows XP Professional SP2

Lisandro · 2006-10-13T03:01:06.000Z

Please check the folder \data\log
Are there any files called unpXXXX there (where XXXX is a random number)?
If so, send them to vlk@avast.com
They may contain more information about the problem (maybe a link to this thread).

system · 2006-10-13T12:03:49.000Z

Had 3, zipped them up and email them to the address you provided. Thanks for the help

Vlk · 2006-10-13T16:32:09.000Z

The unpXXX files are of no use for BLUESCREEN (system crash) type problems (they’re useful only for the analysis avast application crashes).

What I’d need is the contents of the folder \windows\minidump (there should be exactly one file for each crash that occured; send me the most recent one).

Thanks
Vlk

Announcements