Please send me setup.log from avast4\setup folder, and a log from Hijackthis.
I’ll try to simulate the installation with all programs you have installed.
Here’s the link to download: http://www.merijn.org/files/hijackthis.zip
Are you logged with administrator account? Are the security settings for Program Files folder set correctly? It should be Administrator - Full Control.
If you’re having the same problem, try to update program from this test build:
1)download file http://public.avast.com/~forejt/test1/servers.def
2)copy downloaded servers.def to avast4\setup folder
3)run program update
This test build contains more log entries that will help to locate problem. Please send file setup.log in avast4\setup folder to my email.
Check properties of avast4 folder->Security->Advanced and check if the box “Inherit from parent the permission entries that apply to child objects” is selected.
For anyone who’s facing this problem: could you please try out a prerelease version of the upcoming update that should fix the problem? If so, just let me know.
Hi Vlk, I would be glad to try the prerelease version.
I had a very busy weekend (but filled with wonderful weather), so haven’t been able to come back and check this thread. Time away from the computer. It sounds crazy, I know… ;D
Thanks Jaws for taking the time to check out all the permissions and post them.
And Forejt, presumeably I should try the new version and see if it does the trick before doing what you are asking?
Currently, yes. Redmond, WA. Yeah, right in the MS campus.
Me too.
Really? Where? (you can put your pin on the Member map - see the button above).
BTW, just to recap: you have Win2K, right? The NT4 problem is pretty much clear, while the one on Win2K seems to be a bit more tricky… Therefore, we’re primarily looking for people who’ve had the problem on Win2K.
Then test update from 4.6 to this test version as stated in my previous post:
1)download file http://public.avast.com/~forejt/test1/servers.def
2)copy downloaded servers.def to avast4\setup folder
3)run program update
It should work on NT4, also I’d like to hear about results on Win2K.
Hi Forejt. Ok, so I uninstalled my manually modified version of 4.7 (I had thought about reverting to 4.6 before, but hadn’t gotten to it) and installed from the fix that you link to. Installed fine on first try, although with the same permissions (set to Everyone - Full Control) as 4.6 had by default (at least on my machine).
I went through and checked a number of other programs in my Program Files folder, and they all seem to be set to Administrators & SYSTEM - Full Control, with no mention of the ‘Everyone’ group, which is how the Program Files folder itself is defined. Is Avast supposed to inherit the same permissions as ‘Program Files’?
In any case, it is working on it’s own now.
Thanks for all the help, and the great software!
Sol
ps- Vlk, I am in Portland, and we are back to the cloudy skies it seems… (I will go and add a pin to the member map now.)
Did you update on NT4 or Win2K? On Win2K all folders except ‘DATA’ should have Everyone access removed. If it stays set, send me file setup.log from avast4\setup folder.
I’ve installed a fresh Win2k system (SP4). I’ve create 2 account : one administrator and one power user (for security reason : a power user for every thing I do, and an administrator for install).
I’ve installed avast 4 Home (free) edition when logged as administrator : it was ok.
I’ve rebooted and relogged as administrator : it was ok.
I’ve logged off and logged on power user account : I get an error message, during startup, with “ashDisp.exe”
(it a french error message, so I translate it !)
Application doesn't initialize correctly (0xc0000022). Click OK to stop application.
So I uninstalled Avast, and reinstalled it when logged on power user account, and the command “run as…”
When I restart computer, I’ve got the same message.
process that runs :
ashMaiSv.exe
ashServ.exe
ashWebSv.exe
aswUpdSv.exe
Services :
avast! Antivirus => automatic and running
avast! iAVS4 Control Service => automatic and running
avast! Mail Scanner => manual and running
avast! Web Scanner => manual and running
I think that full control is not necessary for ashDisp program, and I may be a security hole in the system, since a process can copy itself in the antivirus program.