AVAST 4.8 Home Edition vs Grand Theft Auto 4 "PC" - [SOLVED]

Hi!

I am running Vista Home Premium - Norwegian
Avast 4.8 Home Edition

I just got my GTA4 disc and tried to install it. I put my disc in and when my DVD player started to read the disc i got a bluescreen of death of some file called something like fltmgr.sys and to be able to come back into my pc i had to remove the disc. With the disc in it kept giving me blue screen. When i restarted Vista without the disc in Vista looked up a solution. It was my antivirus. I updated it. It didnt help. Still the same Blue screen.

So I uninstalled Avast and tried. Bingo it runs now.

Can you please test this scenario and fix this? I really love Avast and do not want to go looking for a replacement.

Hope to hear from you.

Yours Sincerly

Mr. Marius Trones
Norway

I think this thread explains the same issue I got.

http://forum.avast.com/index.php?topic=31012.0

For the bluescreen, there should be a minidump file (with the corresponding timestamp) created in Windows\Minidump folder.
Can you upload it to our FTP? ftp://ftp.avast.com/incoming
Thanks.

What is the exact build of avast! you have installed, btw? (e.g. 4.8.1296)

Hi!

Oh. I just downloaded the latest build of 4.8 Home Norwegian. Cannot remember the number i am sorry. But it didnt give me any more update possibilities.

I think I uploaded the file now. I called it: GomerPyleBlueScreen.dmp

Can you confirm you got the dumpfile?

Yes, got it and sent it to the appropriate developer.
Thanks!

Thank you! Will I get a reply here if this is fixable? Or if it has been fixed?

Hello, would it be possible to generate memory dump instead of minidump, compress this huge file and upload it to our FTP (ftp://ftp.avast.com/incoming)? Thanks.

I only got the option to select “None”, “Kernel Memory Dump” or “Small Memory Dump”.

I have 4GB om memory and producing this file will take some time gather…

Please select “Kernel memory dump”.

EDITED: Then “C:\Windows\memory.dmp” will be created.

i had that selected. i have now changed it to complete memory dump in my registry… will look at reproducing the error

For a full memory dump to be created, several conditions have to be met - e.g. the pagefile has to be bigger than the RAM size, the pagefile has to be on the system partition, etc…
(So, if the option is not available in the settings dialog, I don’t think modifying registry directly will help.)

Ok. I tried again with Kernel Memory Dump and located the 180mb .dmp file. I have compressed it and uploaded it now. It is named Memory-GomerPyle.zip

I am using Avast Build:4.8.1296

To reproduce the Blue Screen I just had to install Avast and put the GTA4 DVD into my dvd player and bam…

Hello again, I think one of your driver is not fully compatible with Vista. Could you please try something to test it? Just set “Start=4” in “HKLM\System\CurrentControlSet\Services\sonypvl2” key. This driver belongs to “Sony DVD Handycam”, it was built in 2003 and I guess it makes a problem. Please let me know if it helps. Thanks! Petr

Hi!

Ok. Will try this. What will Start=4 do?

But why is this driver doing this and uninstalling Avast works? That is just weird.

Thanks,

Solved!

Atleast i think it was that driver. But I did a complete reinstall of my PC last night. And so far I got most standard programs i use up and running and avast. Putting the GTA4 disc in did not crash me now.

Thanks for your help even if it was not your product in the first place…

Anyway, I’d like to know what version of Sony DVD Handycam software you installed so I can test it on my computer to be sure this driver doesn’t work well with our drivers - and I could make a workaround for this situation with other 3rd party drivers. I’ve found Vista version of this software on Sony website, but according to sonypvl2.sys timestamp (2003) I’m not sure you really used this version. Is it possible to upload installation package on our ftp?

Thanks!
http://www.uruobsession.com/forum/html/emoticons/smiley_christmas.gif

Hi!

I googled for “Sony DVD203e driver vista” and the result showed me a link that said it was compatible with vista. When i ran the install i ran the installer in xp compability mode. Which was probably a bad idea. hehe

I have uploaded it as a zip file named dvd_usbdrven.zip

I didnt even realize i had that driver installed anymore. Had given up finding a vista driver for my cam.

Running the latest avast! on Vista x64 with all drivers fully updated and i noticed no incompatibilities with Gta IV. The game starts just fine. However this is the most shittiest game release i have ever come across in my life. It runs terrible on pc’s, all sorts of problems and glitches. Even Crysis ran better than this when it came out. Being a huge fan of the Gta series i was really looking forward to this game but in the state it is now it’s totally unplayable for me and i already returned the game to my store. I am truly disappointed with Rockstar Games and i’ll probably never buy anything from them again.

See what Hitler says about the game. ;D

http://www.youtube.com/watch?v=W9S_7FfJhsY

Hehe!

My game has always ran like a charm on max graphics settings. I only had this driver issue “pk” was so kind to spot for me.

But then again I got close to a next gen pc. :smiley: hehe