Hi
After reading the forums I’ve tried reinstalling Avast 4.8 numerous times, but after installation of avast my machine always hangs at the user login page or sometimes I cam get it past the login the desktop wallpaper appears but no icons or toolbar. I’m not running any other antivirus software and I only use the normal Windows firewall. Following the safemode, aswclear.exe, reinstall route also doesn’t help at all. I’ve done this also with the latest download of avast that I downloaded today. Anybody any suggestions?
I have a pentium 4 celeron machine with 525mb ram
regards
did you try to disable the rootkitscan at startup?
rightclick the avast-symbol in the taskbar → program settings → last entry in the left column → check ‘Deactivate Rootkitscan at startup’
does that change anything?
Did you use another AV prior to installing Avast? Which one?
Any other security applications (apart from the Windows FW) installed?
Hi
After a few restarts I managed to get in and disabled the rootkit scan, so now it seems I’m able to starup ok ;D but the machine will not shut down and I have to physically turn it off. One other thing is now I’ve lost any connection to the internet, neither MSN nor IE7 is able to connect. ???
This is a fairly new OS installation and I haven’t installed any other anitvirus prior to Avast on the machine.
I think this is important to see what is conflicting with avast.
Is there any useful information into Control Panel > Administrative Tools > Events, specially ‘Errors’, related to the shutdown problem?