Avast 4 download

I have tried several times to download the free home edition and it downloads but when I get to the setup screen it gets to the service screen and sits there. What am I doing wrong here? Help!!!

Which is your operational system?
Are you trying to save the setupeng.exe file or running it directly from the Internet?
It’s better to save it to your disk and run it from there?^

Do you have any other antivirus installed in your system?
Welcome 8)

No. Not that I know of. I just bought my computer used. How would I check that to make sure besides my start menu and control panel? I have Windows XP by the way.

If you wanna check to see you don’t have any antivirus on your computer, go to Control Panel>Security Center>and click on the arrow next to virus protection. If the light next to the Virus Protection is Red, you are free to use any antivirus you want.

If you are downloading the program, best recommend to save the program to your computer, the default location for the downloads is “My Downloads” in “My Document” or the temporary internet folder. :slight_smile: