As above + screenshot in attach.
AvastSvc.exe seems running, but GUI must be restarted manually…
Would you be able to simulate the problem again?
I’m afraid the screenshot isn’t very helpful… I think we’d need a dump of the AvastUi.exe process at the moment this message is shown.
Okay, i’ll do it today later. (at work now)
Huh. How can i make a dump?
Tried to find any AvastUi logs, but there is none.
Edit:
Use YoKenny’s method instead of mine, correct method is his, not me :-X
Edit2:
Oh, well, thanks igor for clarification.
Anyway, I should read FAQ / Knowledgebase more properly…
I think it can be done from Task manager - Process Tab - Right ckick on AvastUI.exe and make memory dump.
Task manager tells where the dump is created after creating dump.
How to invoke memory dump creation?
http://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=71
Thanks!
Temporarily uninstalled Avast. Looking for more lightweight solution.
Will do this procedure soon and will post results here.
Actually, the “NON’s method” is the correct one (at least on Vista+ - where that option is available) - I meant the dump of the particular process, not the whole system.
avast! self-defense would have to be disabled beforehand, otherwise it wouldn’t be possible to create the dump.