Avast 5.0 conflict with video (youtube)

Hi,

I installed Avast 5.0 and since this installation, problems viewing videos on youtube, Daily motion,… The video was slow and I had problem with the sound. I deactivated Avast for 10 minutes and everything works well.

I am using Firefox 3.6 and Avast 5.0 with Windows 7.

I think the Web shield is not optimized and is consumming a lot of ressources.

Hope a mature version of Avast 5 will appear soon.

Regards

Surprisingly, it works fine in mine.

Did you update from avast! v.4 to v.5? If yes, then I suggest a clean install instead.

Hi,
me and ident have a same problem as you. http://forum.avast.com/index.php?topic=54086.0

I already try everything and I don’t have a clue what to do:-(

Good luck getting any help on this. I posted about a week ago in the beta forum and got no answer. I had to switch to a different AV until they resolve this issue.

I have the same problem with youtube,dailymotion,etc.It happens with firefox,expolorer,and opera.It is clearly caused by avast 5.I uninstalled 4.8 with revo uninsatller and did a fresh install of Avast 5.0.377.This video/audio choppy problem is my only issue so far but it’s a pretty big one.i use ccleaner,then it’s fine for a bit,but the problem comes back.I don’t think making exclusions for site like youtube or dfailymotion makes any sense at all.Where’s the protection then in the future?Please help me out here.I’m not the only one with this issue

Hi…
i have the same problem.
read:
http://forum.avast.com/index.php?topic=54106.0
in my case not only on youtube, its all the pages when I open many tabs.
I think avast was having trouble scanning many files at the same time on the Internet browsers.
when I disable all the modules everything back to normal.
now the update dont work, this failing
FIX THIS DAM BUGS…

I think you’re correct.

I’m using Avast5 AV Free on Win7 64 bit, FX 3.6, HD monitor and am having absolutely no problems viewing videos on Youtube. Have had no problems with Avast5 at all, in fact. I uninstalled 4.8 in SAFE MODE, rebooted and ran aswclear.exe, rebooted and installed Avast5 in SAFE MODE (to be sure Comodo HIPS didn’t prevent a clean install). Rebooted twice, just because I always do after installing a new program. Only other realtime SW running in normal mode is Comodo FW with D+ enabled.

FWIW, I turned off the Windows Defender built into Win7 before installing Avast5. Figured two antispywares running concurrently would NOT be good.

I’m happy that you are not having this problem and I’m sure most do not,but that doesn’t really help solve why the problem exists for those affected.It seems to be clearly caused by Avast 5.I never had this with 4.8.

Did you install your Avast5 in SAFE mode? That was my reason for posting at all. If you install in normal mode, sometimes features of your firewall (like the HIPS in Comodo) prevent installers from writing to protected areas of the registry and the program doesn’t get “fully” installed properly. I never install a program without going out to SAFE mode because I KNOW Comodo has botched up some installs for me (specifically Avast 4.8 a couple years ago) for this very reason.

Any of you guys tried the pre-release version 5.0.394? It tries to address several issues concerning the performance during browsing.

Does 5.0.394 solve this problem with youtube,etc.? I’m willing to install it if you think that would help.I have a number of files in my virus chest.What’s the best way to handle that if I install 5.0.394.When I installed 5.0.377 I uninstalled 4.8 wih revo uninstaller,using advanced settings,then did a clean install of5.0.377.I did not go into safe mode on uninstall or install.Is that necessary now? It makes me feel that this is still beta testing and not ready for general use.

  • no guarantee the problem will go away, but there is a good chance it will
  • in order to keep the files you have in the Virus Chest, don’t uninstall the previous version. Just install on top of it
  • build 394 is indeed unreleased yet, so it is, in a way, beta testing.

Generally, I don’t think it’s worth the hassle unless you really like hacking things.

I mean, it’s likely the update will officially be release very soon so you can probably wait.

Thanks much
Vlk

Thanks,I’ll wait till it’s officially released.When I do install it,should I do that in safe mode? Also,do I simply update from 5.0.377 or do I download the newer version and install over 5.0.377?

Like Vlk said to me you will be avaible to upgrade to the newest build from your 377 without problem

Is this new version will correct this problem ?

It is very boring to have such a bug. I am thinking about using another AV after more than 5 years with Avast. I have a lot of colleague in the same case and they are now using Antivir.

Please, resolve this bug.

Good luck.

Yes I am having issues with sound and video. Not just with youtube but other apps.

Do you have issues playing music in the background while surfing or doing other tasks?

Seems like it drives the CPU up a lot and it causes the issues.

I’m sure Avast devs will fix the issue, they have a priority in which things get resolved starting with BSODs.

I have noticed 5.0.396 pre-release is better with this. Give it a try.

I update to 5.0.396 but the problem remains. I don’t understand how Alpha and beta tests were conducted to have a so huge bug and not having yet a fix for it…

For me, it is unbelieveable !!!

Nobody is answering about if the issue will be corrected or not or if the know how to solve it.

Avast 4 was wonderful, Avast 5 is going to decadence. I think we will have to go ahead and serach for another AV or coming back to Avast 4.8.

Very disappointed by this version which doesn’t bring anything else usefull comparing to Avast 4.8.

no sense going back to 4.8 because it will be obsolete in a few months probably. Reaad the help file that comes with the program because that was actually the biggest help for me. I had the same issues as everyone else on this thread and it APPEARS to be ok now. Although, My computer is a little slower than usual. Cannot open more than three tabs without lag.

Hi,

What did you do to solve this issue ? For me, impossible to solve it. I have no problems with 4.8.