I was using Avast pro 4.8 and was happy, didn’t take up a lot of CPU resources basically didn’t try and slow down the computer.
I switched to 5.0 pro today and it is slowing down. For instance, when clicking on My Computer icon, it takes 7-10 seconds for the contents of that to appear. I used the uninstaller ASWCLEAR for 4.8 and ASWCLEAR5 for 5.0 while in safe mode. When I removed 5.0 everything returned to normal, click on My Computer and C: D:, etc shows up when the window pops up. Not having to wait and wait for it to arrive. Also, when using more than 2 programs at once such as Yahoo Messenger and Firefox open at the same time, switching to different windows takes awhile, like 20 seconds. Never happened before 5.0.
I also installed the beta 460 of 5.0 pro but didn’t change much. Please help, Avast has been great before this, and don’t want to have to dump it just that quick.
Am running XP Pro SP3, 512megs, 320gig hard drive, never had a problem before now. Need some help to stop these long delays of loading, thanks
that is the best answer you could come up with? that is a joke. You actually think that this program requires another 512megs of memory to run better? If that is the sloppy programming for the future of avast then I think I’ll have to give up on them.
Now for everyone else, what is causing this in 5.0 pro? And why?
I am having the same problem.I added another 512 of memory didn’t do diddly still slowed the pc.
If I download some other antivirus I get my speed back.I still think Avast 5 has something to do with it.
to coolsilver- hey i do appreciate the help but I just think if I need 1 gig of memory just to run an anti-virus program, that shows me it’s way too bloated. So the new one uses less memory? oh well that’s good to know. but more CPU time, I have noticed more demand on the CPU usage %.
to marc-d-l you added extra memory and still no improvement? What is going on with Avast 5? There are many complaints here, I am far from alone.
My main problem is with My Computer, which is part of Explorer.exe I tried to put Explorer.exe into the exclusion list, but didn’t work. It’s taking between 7-10 seconds for the contents of My Computer to show up, the window shows up with the back,forward, and rest of the buttons, but the C: D: and the rest of those icons don’t show up for 7-10 seconds. What is Avast 5 doing that it’s causing that delay?
The important thing missing from all of your posts is any significant information about your installation other than the OS is XP pro, the memory is only 512MB and the size of the HD is 320GB and that doesn’t tell us much.
If your CPU is a slow speed Pentium II then perhaps one would not be surprised at what is occurring, but if it is a decent speed P4 or Core 2 Duo or better then there is something wrong with your particular installation, because many of us are running Avast 5 series with XP and not experiencing that particular problem.
Can you post some worthwhile information, CPU type and speed, available space on the OS partition of your hard drive, and when it was last defragmented?. What firewall software do you have?. What other security software do you have running.
What version of Avast 5 have you installed, is it the current version 5.0.462? What shields have you got installed?. Have you played with the settings of any of the shields or are they the default ones?
Have you tried stopping individual shields one at a time to see whether that has any effect on the problem.?
The more information you provide, the more chance you have of getting a worthwhile answer.
according to my experience of using this security software, from 4.5 to 5.0
my hardware is still the same. 20gb hard drive, 128-mb ram, 700MHz processor, window xp sp1,
921-kbps dial-up.
but still running with avast 5.0 without any problem.
and i cannot upgrade my ram because its obsolete i cannot find any ram
WIN XP Pro SP3, all the latest updates, did it before and after the newest updates.
CPU AMD Athlon XP 1.53ghz
Available space on the C: 19gb used out of 83gb total, 64gb free.
Avast version 5.0.462
Shields, all of them are on, have tried some shields on, some shields off, all off, doesn’t change the delay on loading My Computer that is what is odd. Only way to restore the quick responses is to uninstall 5.0.
Used the Avast 5.0 uninstaller program, in safe mode, even made sure no entry of Avast or Alwil Software was in the registry. Also have used the 4.8 uninstaller program as well to remove anything left over.
Defragmented after installing 5.0.462, (only 3% fragmented) a slightly faster access to programs but didn’t remove the delay in My Computer. Very odd.
Tiny Firewall but didn’t make a difference if that was running or not. It’s a small footprint firewall, has never caused any problems since I’ve had it.
There is even a delay when loading Internet Explorer, Firefox not so much of a delay. But trying to open a new window with IE is not instant, takes about 2-3 seconds.
thanks for the info bong2x! When you double left click on my computer, do the C: and other drive icons show up when the window loads? Or is there a delay?
yes it show up the c-drive, a-drive, cd-drive,
and sometimes delays but i understand that my pc is too old
but when heat ups about 1-min before clicking something no delays at all.
and according also to my experience, 1 time my computer show all blue screen and that is the time of 4.8
computer told me that cannot initialize, memory over dumping it does over and over. but what i did i take off the memory battery
cells thats make my computer into all default settings clean the terminal of my ram. and its running back no over-damping ;D
I had a 2.4GHZ P4 system with 512MB RAM that I sold to a friend and he is quite happy with it using avast! V5 Free and I am sure that the system that it replaced that ran Win98SE quite well had a CPU that was about then same specifications as the AMD you have.
you’re right. I’ve been running XP during years with 512MB of RAM (upgraded to 1GB for BF2, and not for Avast ;D ), it doesn’t need more. At least the OS + a few apps don’t, and neither avast 4 nor avast 5 need you to add more RAM. It’s better for gaming and/or intensive graphics apps but OK, that’s not your issue. There’s something conflicting and explorer has issues to launch anything. If it also takes time when you right click “My Computer” before the window with the drives shows up, it’s because one of your installed programs with something that goes into the context menu (right click) conflicts with something else, and in your case it could well be the “Scan…” sub-item from Avast5. This sort of problem can even lead to crashes of Explorer. I’ve seen it happen. Solved it by removing the context menu item related program.
So you have the choice between troubleshooting this and remove, if you find it, the app that conflicts with Avast there, or remove Avast 5 and go back to 4.8. Use MS config to deactivate start-up apps one by one and reboot until you find the culprit… I know, that’s time consuming, but that’s the only way.
edit: what other security software are you using if any?
I did try the right click for the context menu, appears as soon as I right click. I did deactivate the four files, one at at time, in the startup folder and nothing changed with the delay. I do appreciate the help!
the only other security software is the firewall, and have disabled that but still no improvement. sigh We will find it eventually.