system
January 6, 2011, 8:45pm
1
Hi all, have just installed the full internat security after upgrading from the free version.
After install and reboot, the program states the firewall is not working and will not turn on. Am running XP with windows firewall turned off.
Any suggestions please ??
Paul
system
January 6, 2011, 8:47pm
2
You could try to repair it:)
system
January 6, 2011, 8:49pm
3
Thanks for the quick reply… any clues on how to initiate a repair on Avast please ??
Asyn
January 6, 2011, 8:49pm
4
Hi all, have just installed the full internat security after upgrading from the free version.
After install and reboot, the program states the firewall is not working and will not turn on. Am running XP with windows firewall turned off.
Any suggestions please ??
Paul
Which version of avast…??
asyn
system
January 6, 2011, 8:53pm
5
5.1.864 internet security
Asyn
January 6, 2011, 8:56pm
6
system
January 6, 2011, 9:03pm
7
Asyn, excuse my stupity, the file you have pointed to is 5.0.874. I assume you are sending me to the new pre-release build which is 5.1.874.
Are they one and the same thing please ??
Paul
Asyn
January 6, 2011, 9:06pm
8
Asyn, excuse my stupity, the file you have pointed to is 5.0.874. I assume you are sending me to the new pre-release build which is 5.1.874.
Are they one and the same thing please ??
Paul
Yes, if you use this link you’ll get 5.1.874…
There was a little error in the initial post by Vlk, but the link works.
asyn
system
January 6, 2011, 9:07pm
9
Thanks, am installing now.
system
January 6, 2011, 9:15pm
10
More puzzled now. Have installed and re-booted. No error message this time saying firewall is off, good news one would think… Only problem is, the tab for the firewall is NOT there !!! I cannot see if the firewall is activated or even exists !!
Asyn
January 6, 2011, 9:16pm
11
You’re welcome…!
Please report back here.
asyn
Asyn
January 6, 2011, 9:18pm
12
More puzzled now. Have installed and re-booted. No error message this time saying firewall is off, good news one would think… Only problem is, the tab for the firewall is NOT there !!! I cannot see if the firewall is activated or even exists !!
You mean in the avast GUI…?
Can you post a screenshot…?
asyn
Asyn
January 6, 2011, 9:36pm
14
Other security related software installed…?
asyn
system
January 6, 2011, 9:40pm
15
No and windows firewall off…although the free version of malwarebytes is installed, but wouldn’t have thought that would cause a conflict ??
system
January 6, 2011, 9:44pm
16
Malwarebytes free version is an on-demand scanner so no conflict will appear.
Asyn
January 6, 2011, 9:44pm
17
No, Mbam is no problem.
Ok, we try a clean install now.
Please follow directions here: http://www.avast.com/uninstall-utility
Reinstall avast!..
Problem solved…??
asyn
system
January 6, 2011, 9:52pm
18
system
January 6, 2011, 10:11pm
19
Thanks to everybody for their help and especially Asyn, clean install fixed the problem.
Asyn
January 6, 2011, 10:19pm
20
No problem…! Glad I could help.
Have a nice day/night,
asyn