Avast 5.1.864 firewall

Hi all, have just installed the full internat security after upgrading from the free version.

After install and reboot, the program states the firewall is not working and will not turn on. Am running XP with windows firewall turned off.

Any suggestions please ??

Paul

You could try to repair it:)

Thanks for the quick reply… any clues on how to initiate a repair on Avast please ??

Which version of avast…??
asyn

5.1.864 internet security

Please try this: http://files.avast.com/files/beta/5.0.874/setup_ais.exe
asyn

Asyn, excuse my stupity, the file you have pointed to is 5.0.874. I assume you are sending me to the new pre-release build which is 5.1.874.

Are they one and the same thing please ??

Paul

Yes, if you use this link you’ll get 5.1.874…
There was a little error in the initial post by Vlk, but the link works.
asyn

Thanks, am installing now.

More puzzled now. Have installed and re-booted. No error message this time saying firewall is off, good news one would think… Only problem is, the tab for the firewall is NOT there !!! I cannot see if the firewall is activated or even exists !!

You’re welcome…!
Please report back here.
asyn

You mean in the avast GUI…?
Can you post a screenshot…?
asyn

Screenshot attached.

Other security related software installed…?
asyn

No and windows firewall off…although the free version of malwarebytes is installed, but wouldn’t have thought that would cause a conflict ??

Malwarebytes free version is an on-demand scanner so no conflict will appear.

No, Mbam is no problem.
Ok, we try a clean install now.

  1. Please follow directions here: http://www.avast.com/uninstall-utility
  2. Reinstall avast!..
    Problem solved…??
    asyn

Read here mate, worked for me ;D

https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=568&nav=0,1,20

Thanks to everybody for their help and especially Asyn, clean install fixed the problem.

No problem…! Glad I could help. :slight_smile:
Have a nice day/night,
asyn