avast! 5 unable to update virus definitions

[system]

after working great since installed a couple months ago, suddenly, when the virus definitions attempt update, auto or manual, i get a windows box that says avast! antivirus update had a problem and was closed (or something close to that) it has been doing that since 6/18 now i notice that the defs files show: date modified 6/18/2010 9:14am. defs haven’t updated since, please help

[Asyn]

@rocket post:1

after working great since installed a couple months ago, suddenly, when the virus definitions attempt update, auto or manual, i get a windows box that says avast! antivirus update had a problem and was closed (or something close to that) it has been doing that since 6/18 now i notice that the defs files show: date modified 6/18/2010 9:14am. defs haven’t updated since, please help

Try the latest PR build…
http://forum.avast.com/index.php?topic=61045.0
asyn

[system]

@ Rocket,

I know you made a previous post, so was your problem resolved already or not? If not, I suggest doing a CLEAN install of the lastest version of 5.0.545.

The prior post has a link in it for a pre-release version which may work for you and may have bugs to be worked out; it is up to you which version you want to install.

To do an uninstall of Avast and CLEAN install to fix your problems:

1. Save a copy of newest version of Avast.
2. Save the http://www.avast.com/uninstall-utility on your hard drive.
3. Disconnect from the Internet at this time.
4. Uninstall Avast through “Add/Remove Programs”.
5. Boot into Safe Mode and run the Avast Uninstall Tool. NOTE: If you had a prior version of Avast 4.0 and 5.0, you will need to uninstall BOTH versions this way.
6. Reboot twice.
7. Clean your computer up.
8. Install the newest version of Avast and reboot twice.
9. Get Internet access and update Avast definitions.
10. Register your copy or add the license key for Free, Pro or AIS.
11. Reset your settings, if needed.

Please post your results. Thank you.