AVAST 6 Free has crashed my system and ruined my day.

Yes, my question exactly ??? :-\

OK, so we can eliminate not having SP3 as the problem.

Re: SP3 not hurting: As I recall, lots of people had problems installing SP3 when it was released and subsequently. google it. I’d rather not take a chance right now and then have to spend time recovering from a potential bad install.

I have to say, though, that installing SP3 seems like a side issue. I’ve experienced no problems installing and uninstalling practically every other antivirus software out there on my SP2 box. I might try avast on my Win7 Pro laptop at some later time.

Rather that continue to go around in circles, the moderator might want to consider this thread closed.

Thanks to everyone for their input.

RR

The link above leads to Malware which AIS promptly blocked before allowing download

http://www.virustotal.com/url-scan/report.html?id=7d710634231ac383f64538500255ce07-1300286406

http://www.virustotal.com/file-scan/report.html?id=8f8650e92e10740750b1949bb0c0d46329a44900bb5797af5f86ed59cebf4c72-1300290010

File name:
cs%26vclean.exe
Submission date:
2011-03-16 15:40:10 (UTC)
Current status:
queued queued analysing finished
Result:
5/ 43 (11.6%)

Three of the five can be counted as one. G-Data, Avast 4 and Avast 5 all use roughly the same virus signatures. This likely is a false positive.

Looks like as yet another FP… >:( The site is definitely legit.

Jotti isn’t as good as virustotal as it is Linux based versions of AVs. VirusTotal has more AVs and is using the windows based versions of avast and other AVs.

Not to mention your image shows a scan from 2010-06-29, a lifetime ago in terms of AVs. So you should have had it scan the file again.

I rather suspect that that avast is detecting unencrypted signatures in the Viper routine.

Virus signatures in removal tool? ???

They have to know what they are looking for.

Plus since they are also going to be deleting something that too would be considered suspect.

The big problem we have and leads to speculation is no one has said what the malware name is ?

AIS blocked it. Good enough for me :slight_smile:

I never ever override what could to be a false positive. There are always multiple products that will perform a computer task that you need done or want to do that are not identified by AIS as Malware. I would rather find a program that will do what I need or want that doesn’t generate a false positive.

No harm comes to my computer from not putting the blocked program in the exclusions list.

On the other hand I will only use other programs to find possible problems that AIS misses. Of course if another program identifies some software as Malware, Trojan etc that AIS missed I will also remove the program.

Bottom line is that I don’t hold by the concept of false positive override. This may prevent me from using certain programs but will not hurt the computer. Better safe than sorry when it comes to security. It is a lot safer that way and has never preventing me from doing anything I wanted or needed to do on my computer. :slight_smile:

Just the way I do things :slight_smile:

BV:Shutdown-J(Tr)

It’s a legit removal tool, nothing infected there. I can’t submit it as false positive since nothing gets moved to chest, the connection is just blocked.

Not when it comes to removal tools for security applications. I’d definitely not recommend any third-party tool over the one provided by the vendor.

Your comment above that I highlighted in red reads like you didn’t understand what I wrote.

When I wrote I would rather find a program that didn’t generate a false positive I was referring to the program that Avast identified as a false positive, not Avast or in my case AIS.

To elaborate. If AIS identifies a program as Malware I accept what AIS says and don’t install the program that AIS identified as Malware or or if previously installed, uninstall it. Then I go look for a program that will do the same things as the product that AIS identified as Malware and install it. If AIS says good to go and I like the program I use it. If AIS says not good to go I get rid of that program.

I was not talking about replacing AIS because it finds a false positive.

That idea would be totally inconsistent with the idea put forth in the post of mine above from which you quoted.

I don’t believe in false positive override. If your security software, in my case AIS, says its bad then I accept that and do not override it with an exclusion entry. I replace it with another program that I like and AIS likes :slight_smile:

Hope this was clearer. :slight_smile:

Still missing each other’s point I guess. There is NO good replacement for uninstall tools such as this one.

@Nesivos Dude, you’re bad.

I’ve seen people that are technologically challenged but have not expected and Avast Evangelist to be so out of the loop. Now, be nice, put on the “Dunce” hat and stop hijacking this thread :frowning:

Status update from Avast:

Hello, It is a false positive and it will be fixed in next VPS.

I’d check what it was on the BSOD and what Event Viewer has to say about this incident (what caused it and why exactly).