Avast 6 pro not update anymore

Avast Free Antivirus / Premium Security
1

Hi,

Avast 6 Pro was installed on a windows 7.
I made an update to version 7 but after the rebbot Windows never restarted correctly, until a save point restoration before the update.

Now windows 7 and Avast 6 seems working fine but no update…

How to clean the situation and upgrade to version 7 ?

Download and install Avast 7 on top of the version 6 ?

Thanks,
André.

2

I suggest an installation from scratch:

  1. Download the latest version of avast! Uninstall Utility and save it.
  2. Download the latest avast! version and save it.
  3. Uninstall avast from Control Panel (if possible). If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
  4. Run the avast! Uninstall Utility saved on 1 in Safe Mode. Boot after you’ve run it. Repeat this for any major avast! version you have ever installed/upgraded in your computer.
  5. Install avast! using the setup saved on 2. Boot.
  6. Register your free copy or add the license key for Pro. Or even upgrade your key from old versions.
  7. Check and post the results. If, for any reason, you did not solve, try doing the step 3 in Safe Mode anyway.
3

The update server is down. I’d suggest waiting. It should be fixed by tomorrow.

4

http://forum.avast.com/index.php?topic=94514.0

thanks,
Pavel