Avast 7.0.1474 stopped outlook connect 0x800CCCOE error

Avast Free Antivirus / Premium Security
1

I’m new to this so apologies if not posting in the right place. Since I upgraded AVAST free software yesterday to version 7.0.1474 my outlook is not sending/ download emails and is reporting:

(error Ox800CCCOE) none of the authentication methods supported by this client are supported by your server.

I have uninstalled and reinstalled the programme, but it has not made any difference. I would be happy to install the previous version, but don’t appear to be able to - the only option on the download is the most recent.

Can anyone advise how I can get my emails sending/ receiving again via outlook?

Thanks

2

Well, does your email provider use SSL or TLS (encryption methods for emails)?
Maybe you could follow the same instructions as for gmail (http://support.google.com/mail/bin/static.py?hl=en-US&page=ts.cs&ts=1668960&from=12103&rd=1).

3

does this help?

https://support.avast.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=1443&nav=0,1

4

:slight_smile: thank you so much - feel stupid I didn’t find this on last search, but have reset my IMAP settings and checked shields and everything is coming and going perfectly again!