AVAST 7 not running?

Sorry, not sure if this should be posted here or in viruses.

My Avast 7 (still some subscip time left)
-is unable to update - get “Attempt was made to load a program with incorrect format” message.
-all scan schedules/profiles have been wiped
-trying to scan from a new scan profile, I get the following window pop up message:
“Unable to start scan. Attempt was made to load a program with incorrect format.”

The above happened when I returned to computer to see it had rebooted some time while I was mid-a deep rootkit scan. For a few days prior to that, Avast repeatedly detected and was reading “action successful” in “deleting” win32:malware-gen in an adobe set-up temp file. Scans with Spy-bot, malwarebytes have always shown and are still showing clean each time with manual searches with those programs. Avast is the only security program I have running in the background at all times.

Now, I can’t update avast. The maintenance screen shows “attempt” to update the definitions. The streaming update seems to be more current so that might be unaffected?

HELP. I’m not particularly computer-savvy but know this isn’t a good situation. My immediate concern is if I need to have an alternate up and running to protect my computer while this current AVAST issue is being sorted.

Yes, you maybe have an infection that failed to remove or removed partially.

Either way, read this topic>>http://forum.avast.com/index.php?topic=53253.0 , then when you are done running the tools mentioned there and have the logs that result, start a new topic in the Virus & Worms section of this forum.

Post the logs there as attachments, and someone qualified will go over them and tell you what to do next.

edit; Okay, I just noticed you already posted over there (virus section), so just stick with that topic and do what I mentioned. :wink:

Thanks, I’ll check it out.