Avast 9.0 service not running

Hi,
After updating to avast 9.0 The avast service is not running and the scan for viruses option doesn’t work too. I have tried starting the avast service but it doesn’t and keeps on showing “Your system is unprotected”. On going for a quick scan i see this message “Unable to start scan. There are no more endpoints available from the endpoint mapper”. Well i cant make any head or tail out of it so i would like your sincere help in this matter.
I have attached screen shots plz take a look.

-Neelabh

  • Which avast!..?? (Free/Pro/IS/Premier)
  • Which version…??
  • OS…?? (32/64 Bit…? - which SP…?)
  • Other security related software installed…??
  • Which AV(s) did you use before avast!..??

I have a Avast Free version 2014.9.0.2007
OS: Windows 7 64bit
No other security related software.
Earlier Antiviruses- Avast 8.0(earlier version)

  1. Download avast! Free Antivirus: http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
  2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions…!!)
  3. Reinstall avast! with the downloaded installer from point 1.
  4. Reboot.

Good job starting your own topic. Let us know if this resolves your issue.

Service Pack is?

If you’ve had Norton or McAfee pre-installed but never used, and uninstalled both before installing 8.0 avast!, you’ll need to run the finalized uninstallers for both or the other to get rid of any left-over remnants, as these can affect proper operation of avast! .2007 after it is installed again. Reboot after using both or either tool.

Links: http://www.avast.com/faq.php?article=AVKB11#artTitle
http://singularlabs.com/uninstallers/security-software/

It happened to me too. And when I tried to start the service manually using Component Services, I got Error 1053
http://i.imgur.com/i7snl34.png

I have Avast! Free 2014.9.0.227
Windows 7 Ultimate 64 Bit Service Pack 1
Smadav 2013 Rev 9.4
Avast! Free Version 8

Previously I tried to clear uninstall Avast with the tool I’ve got from http://files.avast.com/iavs9x/avastclear.exe
And then after reboot, I installed Avast again. It worked for some times. But after a several days of use and several PC reboots, it happened again.
Sometimes after reboot, Avast worked again normally, and then after another reboot, it wont work.
I noticed if I reboot, Avast icon is late to show up on the notification bar compared to other programs (ex: cFosSpeed, Dropbox, XFastUSB, IPMSg, etc)

How can I get Avast to work again? Thanks for the help

Thanks asyn it worked. Kudos!!

See reply # 4. You may need to use additional tools to clean things up. I’d go the uninstall of avast! first, then use any other tools that may apply, and then re-install avast! after that work is complete. Reboot after use of each tool is necessary.

You’re welcome.