Avast Account (beta bug report) 

patrice58 · 2015-11-24T11:52:16.000Z

When logging in to Avast account and selecting my mobile account, I see that under my account it thinks I have the stable version installed and the amount of battery I have on my phone is wrong. That’s on beta version 5.0.4-8470

hermansky · 2015-11-24T13:41:18.000Z

Thanks Patrice58! We know about it - we will fix it soon. Thanks for your report!

patrice58 · 2015-11-24T14:08:54.000Z

Nice one I know I reported it before but I assumed it would of been fixed in this build. No problem I am pleased it’s been looked into.

system · 2015-12-07T21:30:16.000Z

Dear All, I was provided with the Beta version, and my paid subscription cancelled by Avast, and complimentary access to the app. Nothing has changed, still appalling service when I provide feedback. I raise tickets and we go around in circles without the issue being resolved.

It appears to me that Avast cancels your subscription and provides you with complimentary access so you can no longer post negative feedback on the Google Play Store so not to be able to influence people from buying/ subscribing to the app. Really bad service!

G

FilipHavlicek · 2015-12-08T08:22:43.000Z

Hi,

you can still post negative feedback wherever you want, not sure how you got the impression you can’t. By the way what’s the problem you needed help with?

Filip

YLAP · 2015-12-08T10:04:59.000Z

robbgreg post:4:

Dear All, I was provided with the Beta version, and my paid subscription cancelled by Avast, and complimentary access to the app. Nothing has changed, still appalling service when I provide feedback. I raise tickets and we go around in circles without the issue being resolved.

It appears to me that Avast cancels your subscription and provides you with complimentary access so you can no longer post negative feedback on the Google Play Store so not to be able to influence people from buying/ subscribing to the app. Really bad service!

G

I’ve got a subscription to SecureLine Mobile automatically until my AMS premium key will end. So I’ve lost nothing. Jumped back to BETA and actually now it gives me a good impression after all. And yes, avast account does not understand this version yet.

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