Avast Account Discounted

Avast Mobile Security
1

Good Morning

Wonder if anyone can help - Checked my activity log and its come up with a message saying Avast Account disconnected !! its says you have lost the possibility to see devicedetails in my avast.com portal !! what does that even mean

I have uninstalled and reinstalled but it did it again this morning

I am on avast mobile security and virus cleaner

Thanks

2

Is there anyone from Avast on the forum that can actually answer the question

Thanks

3

Reported to Avast. Let’s see if that helps.

4

Thats great thanks for that

5

Hi,

It means that you signed out of the app with your email address (the one that is connected to your Avast Account).
The app will still work since you are connected via your activation code.
There are different ways to activate your Avast Mobile Security subscription.
Please see this guide for more information:
https://support.avast.com/en-ww/article/Activate-Mobile-Security/

6

Morning

Thanks for the reply

Will have a look but this is happening during the night when phone is on do not disturb or other weird times when i haven’t even touched the phone

Ta

7

Is there anyone from Avast on the forum that can actually answer the question

Thanks

8

This was a reply directly from an Avast rep.
https://forum.avast.com/index.php?topic=238376.msg1563033#msg1563033