Hi everyone. I’m having a horrible time with a software called Dentrix. It’s a database software for managing a dentists office. If Avast’s Standard Shield is on, Dentrix runs slow. With Avast off, it runs just fine. I have gone so far as to exclude the entire C: drive and the network drive where Dentrix is located (Z:) and that doesn’t help. I even went in to the custom settings for Standard Shield and unchecked EVERY box in the standard shield (meaning it’s not scanning anything) and the slowness persists. Terminate Standard Shield and the Dentrix program works just fine. Everything else is great with Avast (this slow Dentrix happens with the ADNM distributed version and regular Avast Pro both) and Avast isn’t currently installed on the server so that’s not causing a problem.
Any suggestions or has anyone had any experience with this combination. I’ve been told that previous support companies for the customer have had similar experiences with other antivirus products, but there has to be something that can be done.
Thanks. =)
BTW - P2P Shield by itself (if it’s the only provider running) causes the same problem.