avast! and emails...

Avast Free Antivirus / Premium Security
1

Hi,

first, great work for avast, its really nice :slight_smile:

But, secondly, using the mail filter, I often have some errors. avast doesn’t seems to be able to download emails correctly… I get timeouts when avast is checking emails. When I change the server settings of my email client (thunderbird) to directly check my emails (instead of passing thrue avast) it works without problem: avast seems to download messages for years…

heres the file aswMaiSv.log:

03/02/04 08:06:55:   Started
03/02/04 08:06:55:   Build 4.1.357
03/02/04 08:06:55:   Using WinSock 2.0
03/02/04 08:06:55:   WSAAccept not loaded
03/02/04 08:06:56:   UseDefaultSmtp settings changed 0(0x00000000)
03/02/04 08:06:56:   POP Start settings changed: 1(0x00000001)
03/02/04 08:06:56:   POP Default server settings changed: pop6.sympatico.ca 110
03/02/04 08:06:56:   POP Listen settings changed: 127.0.0.1 110
03/02/04 08:06:56:   SMTP Start settings changed: 1(0x00000001)
03/02/04 08:06:56:   SMTP Default server settings changed: smtp1.sympatico.ca 25
03/02/04 08:06:56:   SMTP Listen settings changed: 127.0.0.1 25
03/02/04 08:06:56:   IMAP Start settings changed: 1(0x00000001)
03/02/04 08:06:56:   IMAP Listen settings changed: 127.0.0.1 143
03/02/04 08:10:43:   --POP Mail is clean
03/02/04 08:10:58:   --POP Mail is clean
03/02/04 08:10:59:   --POP Mail is clean
03/02/04 08:12:51:   Timeout in RecvTimeout2 - continue waiting
03/02/04 08:14:46:   Timeout in RecvTimeout2 - continue waiting
03/02/04 08:16:51:   Timeout in RecvTimeout2 - continue waiting
03/02/04 08:18:48:   Timeout in RecvTimeout2 - continue waiting
03/02/04 08:20:49:   Timeout in RecvTimeout2 - continue waiting
03/02/04 08:22:51:   Timeout in RecvTimeout2 - closing connection due to user

I do have an email with a ~300 kb jpeg attachment on the server. But why avast hang checking a 300kb???

thank you very much

2

You can change avast! timeout into the resident providers settings.
But, are you using a dial-up or a DSL connection?

3

I’m using DSL… thats the weird thing…:confused:

If I set the mail program to check directly without going thrue avast, it takes 2 seconds to load…

4

Since you specifically mentioned JPG attachments, I’m just making a guess here.

As you probably know, JPG is essentially a graphics-data compression format. Depending on settings when the file was created, a 60K JPG when viewed would be the equivalent of maybe a 2 meg BMP, right?

I’ve found that JPG attachments take an unusually long time to download (or send), relative to their file size. My ISP agrees that’s because with MIME encoding (the most common form for attachments), they’re in effect uncompressed during transmission and then re-compressed into proper JPG format at the receiving end.

I wonder if avast is recognizing these as actually an oddball kind of “archive”, and expanding them to be sure they really are graphics? This would of course add even more to the download time. Maybe one of the tech experts could clarify this posssibility?

5

Uncompessing+compressing on my local computer shouldnt be a problem (it could take what, 10 seconds MAXIMUM?)

It could be a problem if the server uncompress the data before sending it…

6

Try using:

pop8.sympatico.ca ← newer

7

thanks steele :slight_smile:

tryed it, but I was getting the same errors so got back to “6”…