Hello
I don’t know if I am posting in the right topic but I am having problems getting into my email account. I have Internet Explorer and have been trying to access my hotmail emails but everytime I try to get onto it I get a message that says
Malicious URL Blocked. I have read some previous threads on this forum and restarted my computer and followed all of the advice but none of it has worked. I have just turned off the Network Shield so that I can access my email but will this compromise my computers security? Is there another way that I can fix this problem without having to turn off the Network Shield?
Thank you
Vicki
Look up in Avast GUI:
What version of Avast do you use? 6.0.1091? Free? Pro? AIS?
What are the virus-definitions?
I had no idea there was an Network Shield FP on hotmail/IE… not here anyway >>> can you post a screen shot of your alert? + IE version/OS version
And I don’t believe it until I see it… :
I have the free 6.0.1091 version. It was fine before I upgraded the version yesterday.
This is going to sound really thick but I dont know how to attach a screen shot… :-\
Oo it worked
yeah… that doesn’t tell much, except that for some reason ( ??? ), the url was blocked… I just launched hotmail in IE9 and nothing here…
127.0.0.1…?
What version are the Virus defs?
Update the virus defs pls.
I’m having the same problem.
Since the latest Avast update today to 6.0.1091 Virus definitions 110420-0 I can no longer access any of my Hotmail/Windows Live email accounts.
I’m getting a Network shield URL MAL message and IE message that I’m not connected to the Internet.
I’m going to have to disable the network shield to access my emails apparently.
IE8 and XP Pro.
EDIT. I’ve disabled Network Shield and I can now access Hotmail/Live mail again.
127.0.0.1 … >>> the web shield proxy, remember? 
… well I guess this explains the local host IP.
Yeah… there are a lot of complaints concerning localhost atm.
I guess it will be corrected very soon via virus db update. Seems to be a faulty virus-db.
They are 110420-0 at the moment and I don’t think I can update them more than that!
So does that mean its not me and theres nothing I can do?!
Okay.
At the moment it looks like we can not help you but to wait for the next virus-db update.
Check occasionally for updates and after update retest.
No, it is not you.
You can disable the Network Shield to access your email and enable it again after. Pretty rough fix but it works.
Ok thank you for your help, I will let you know if/when it gets fixed ;D
xxx
Yep. This shouldn’t last too long though.
Please be patient.
Thx.
I’m getting an Error 403 when trying to update defs so hopefully that means that updates are disabled until a fix is available.
I’ve got the same problem BUT no my system wont update to either the latest definitions or program. I’ve tried logging off the net, rebooting, changing IP addresses and I still get and error every time I try to update.
Guys and Gals,
be patient. They are working on it.
ETA: 30 Minutes.