“Lop.com is a pay-per-click search portal that places numerous web site shortcuts on your desktop, adds web sites to your Favorites folder, changes your default search engine pages and more.”
If removed, avast seems to be disabled.
Is this a false positive or the cost I have to pay for using your free software…?
Hello, I ad the same problem.
After removing the adware (or what Spysweeper sow as adware) Avast! deed not starts.
Then i deed the backup and got avast! runnig again.
I will mail to Spisweeper people for this false positive.
Well,
I submit the question to SpySweeper people and they answer to update definitions, reboot the computer in safe mode.
After that run SpySweeper.
Things remain the same.
I mail back again.
I wouldn’t be unduly concerned only if after it detected lopdotcom the avast icon went missing. In the past SpySweeper has had false positive detections on the ashDisp.exe.
The important thing isn’t the detection alert but what it has detected, you have to look deeper than a detection, what file, what program does it effect, what location, etc. ?
When spysweeper incorrectly detected ashDisp.exe as lopdotcom people still allowed it to delete, etc. now if they had looked deeper and seen that this file was a part of avast by its file location giving a clue to the program the file belongs to.
There are now numerous security based programs available but they shouldn’t be allowed to control the user (and not be an automaton and click delete). The user must be in control, check what is detected, is it something that has been on your system for some time, yet after an update it is detected. This is a clue that it may be a false positive detection and further investigation, using google on the file detected, etc.
I have had a number of false positives on anti-spyware programs but for the most part I have been able to easily see they have been FPs by the file location and its program association. So I have left the file in place and monitored, a few weeks latter it is no longer infected, the signatures have been corrected.
the blue avast icon is still there and avast pro is still working fine…just updated itself this a.m. and everything so if spy sweeper finds that lopdotcom again should i just leave it and not delete it and monitor it down the road…like you suggested or what is the best way…???thanks
You still haven’t said what spysweeper alerted on, file name, location, etc.
The important thing isn't the detection alert but what it has detected, you have to look deeper than a detection, what file, what program does it effect, what location, etc. ?
Do as I suggested check file, check program, check location, after that if you can see no reason to think it is pointing to a legitimate program etc. then you would quarantine/delete (I don’t use spysweeper so I don’t know how it deals with what it detects). Ensure that it keeps a back-up so if you experience with a program on your system you may be able to relate it a spysweeper detection you can recover/restore.
Just leaving it isn’t rather than deleting it isn’t an option if you haven’t investigated, doing nothing may be more dangerous than quarantining/deleting a false positive detection.
The name of the game must be investigation file, program, location and google, etc. so you can make an informed decision and take action on that decision no matter what it is.
Sorry to keep banging on about checking/investigation.
just got a e-mail from spy sweeper to ignore that …was a false positive as they say and they on working on a update …so that’s that i guess…thanks for your help and advice now and in the past everyone on the forum
wondering could a third party browser one as the new version of netscape browser i just installed prior cause that lopdotcom false reading on spy sweeper not avast???..the end!!!thanks!!! ;D
That would entirely depend on the information contained in the spysweeper detection, which you didn’t give (but I only asked twice ;D), e.g. what was spysweeper pointing at, file, folder, registry entry, etc.
