For the smartphone I have a problem since 15 August 2013 when Avast did an update software. Indeed since that date to the date indicated in the last update of the database is 15/08/2013 while on the phone is updated according to updates.
In addition to the account I have no indication of too old virus database.
In addition, the phone is communicating with my account since the date of the last communication updates.
not sure I understand. So on your smartphone, everything looks fine, but your account shows outdated virus database? And the last communication happened 2 weeks ago?
Yes I’ve done it many times since. I even turned off several times throughout the night. But it is always the same. Date based on the account remains AVAST August 15 while on the smartaphone the virus database is updated.
Please try to delete your mobile device from the my.avast.com, unpair the device in avast settings and pair it again. It should solve the problem - if no, please let us know.