Avast and the Sage Mas90 software

General Topics
1

Hello all,

I am really hoping someone out there can help me. After installing the Avast Professional all my workstation along with running the ADNM. I have a couple of users that are getting rights errors now when trying to access our Sage Mas90 software from our Server. These users have never had a rights problem before when using the Mas90 software. It is happening because of the Avast software but I cannot figure out why. Does anybody have a clue??? All systems are running Windows XP and the error is “does not have sufficient rights for Mas90” and it says “This condition can also occur if share is not loaded”.

2

Does this software use http protocol?
If so, you need to allow ashWebSv.exe to connect into your firewall settings.

3

No it does not. All users acces it through the network via a drive mapping.

4

Did you install avast on the Mas90 server as well? Can the workstations still successfully map the drive on the server?

5

No, Avast is not installed on the server with Mas90. Yes, all workstations can map the drive and access Mas90 with no problems except for a couple of users.

6

Sorry to ask again but (for clarification) can the workstations experiencing the problem successfully map the drive on the server? Is it always the same workstations that experience the problem?

7

Yes it can.