It was set to “move to chest” and “if actions fails, delete.”

I guess it’s lost forever.

Why would something as simple as “moving to chest” fail? Why would “delete” be the default action then? The sender is an elderly person I am trying to help and I hate to annoy him with sending it again or sending it as a zip file.

I think those defaults (only accessible under “expert settings”) are a bad, bad choice.

Kevin.