Avast and Weathereye

General Topics
1

With Avast installed Weathereye no longer works. What’s the workaround for this?
Would appreciate any help you can give.
Thanks
Robin

2

We will need more information to be able to help you:

  • Which OS are you using? Is it up to date?
  • What avast! version?
  • Which actions have you taken to try solving the problem?
  • Do you use a firewall? Which one?
  • Do you have any other antivirus installed in your system? Did you have in the past?
  • Any other security programs that could interfere?
  • Is the file being opened in the avast autosandbox?
3

And, last not least: what does “no longer works” mean?
Symptoms? Error-Messages?

4

Yes, sorry, didn’t really give you much to go on.
Windows XP Home
Did have previous AV but did a thorough uninstall. The only firewall I am using is the windows firewall and have tried disabling that when reinstalling Weathereye to no avail.
I receive an error msg on Weathereye which says…Invalid Floating Point Operation.
If I uninstall Avast and Weathereye and then reinstall Weathereye it works just fine.
The Avast version I was using was the free version and sorry, but I can’t remember the version number on that.
I have tried disabling Avast to reinstall Weathereye and get the same results.
I must admit…I did not notice if the file was opened in the sandbox. I currently have Avast uninstalled :frowning:
The only other programs I have in the line of security is Malwarebytes and Weathereye has always worked fine with that.
Thanks for trying to help me out here

5

How much RAM does the system have ???
You mention sandbox does that mean you have avast! Pro or Internet Security ???

I just installed WeatherEye 4.0 on my XP Pro system and it works fine.

6

:frowning: 224 MB RAM
on my Windows XP Home system
Avast 6 free version is the one I was using.
Thanks again

7

I would add more RAM as 224MB RAM is barely enoug to run Windows XP Home.
RAM is the best investment you can make in improving system performance and it very inexpensive and easy to install.

8

Good point. Thank you

9

robinh, it still seems as though you have remnants of another AV on your system, or maybe bad memory is causing the errors.

Make sure you run the Uninstall Utility of whatever your previous A/V was (not just through Add/Remove Programs) or using a third party removal tool (such as revo uninstaller).

Additional memory would indeed breathe new life into your system, and if you care to provide the make/model, I can hunt down some memory for your system.

Alternatively, you could visit http://www.crucial.com and use their memory selector tool to find out what kind of memory you need. You can purchase directly from them, or use the info gathered from their site to purchase the memory elsewhere.

10

Very good advice.

I would not recommend revo uninstaller to a novice especially dealing with anti virus application removal.

11

Hi Robin,

You would be better off you with Puppy Linux. Try it :slight_smile:

http://puppylinux.org/

12

Suggesting Linux for a newbie is not recommended!

13

I’ll second that. Linux is for people who actually want to try it and seek out information about it themselves. If you can’t do that, you’ll never know how to find out how it works and how to get things configured properly.

The second they put that Microsoft Office CD in the drive and wonder why it won’t install, there’s going to be problems.

14

That is not true for every Linux nowadays.
Ubuntu and LinuxMint are great for newbies - they don’t know more about Windows than they know about Linux.
Especially Mint is a great userfriendly distribution.

15

I told him just to ’ Try it’ ;D

Once, everyone was a newbie and I think I cannot advise him to use Ubuntu or Mint considering his RAM.

And, Puppy Linux have improved a lot

16

Of course not.
I just wanted to point out that Linux is not that cryptical guru-only stuff it used to be. :slight_smile:

17

Yes

18

I think he’s a “she” possibly, judging by the name of Robin.

Anyway, Linux is a lot easier these days, but what people don’t understand is that all of the things they used to use on Windows don’t work on Linux, and they have to find alternatives for all of the programs they had before.

Also, wireless cards are still difficult to find drivers for and get working. I had a couple of problems with the latest Ubuntu release on my older system that took me a few hours to find a fix for, and it still doesn’t exactly work perfectly.

Just saying, newbies or unskilled computer operators should use what they’re comfortable with, until they have the know how to use google to find answers instead of having to ask someone else what to do.

19

Then end up looking like Zyndstoff. ;D

20

Just like Robin Gibb maybe? ;D