Avast and windows 7 computer is destroyed

Avast Free Antivirus / Premium Security
1

Computer wont get out of boot. I get a black screen and the boot fixer with wondows 7 cd doesnt fox a thing. It fails and ive tried everything. This ovcured after uninstalling avast

2

Hi chungsaejin,

I can attest as to how you may feel about this disaster.

Question is, do you wish to have free help in getting your system back up and running? If so, I am going to contact a malware removal expert to assist you in getting that done.

Please be patient.

3

That would be awesome

4

Hi chungsaejin :slight_smile:

Do you have Win 7 32bit or 64bit ?

If you have Win 7 32bit, see https://forum.avast.com/index.php?topic=53253.0 and scroll down to If you cannot Boot the computer and follow the instructions.

If you have Win 7 64bit, just mention that in your next reply.

Our expert essexboy has been notified to help you.
But be patient, as it is night here in Europe.

Greetz, Red.

5

64 bit

6

Ok,

Than essexboy will give you instructions for the recovery console download, and help you further.
But like I said, be patient, as he is most likely sleeping right now.

Greetz, Red.

7

Download the following three programmes to your desktop :

  1. Rufus

For 64bit systems
2. Windows 7 64bit RC
3. Farbar Recovery Scan Tool x64

Insert the USB stick Then run Rufus

https://dl.dropbox.com/u/73555776/RufusISO.JPG

Select the ISO file on the desktop via the ISO icon.

Press Start Burn

Then copy FRST to the same USB

http://dl.dropbox.com/u/73555776/frstwintoboot.JPG

Insert the USB into the sick computer and start the computer. First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here

Windows 7 and Vista screenshots

When you reboot you will see this.
Click repair my computer

http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7275.jpg

Select your operating system

http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277202.jpg

Select Command prompt

http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277.jpg

At the command prompt type the following :

notepad and press Enter.
The notepad opens. Under File menu select Open.
Select “Computer” and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe or e:\frst.exe dependant on system
and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.

https://dl.dropboxusercontent.com/u/73555776/frst.JPG

Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.