Avast Anti-theft

Avast Mobile anti-theft locked my phone randomly as if it was stolen and set off an alert alarm even though I was literally using it to send text messages right then… which froze my phone. …entering my avast pin does nothing to stop that nonsense. I’ve even tried logging in to the avast anti-theft website and it doesn’t show my device on there so I can’t unlock or control it. PLEASE HELP!

You are in wrong forum section

Avast Mobile Apps >>> https://forum.avast.com/index.php?board=66.0

Thanks but none of those posts helped. The Avast website doesn’t show my connected device and therefore I can’t try re-setting my password from there. I can’t re-set it from the app either

Whilst you haven’t found any posts to help, the next step is to create a new topic in that forum, possibly it is because it is for Avast Mobile Apps.

I think you need to be looking at the Avast Passwords forum https://forum.avast.com/index.php?board=89.0. There you will see some other avast password sub-forums, select the one most relevant to your avast passwords product. Check if there are any that cover your problem or create a new topic in that sub-forum.

Have you by chance changed your sim card?