I have just downloaded the free version of AVAST antivirus. The download went fine and after, it performed a full scan of my computer which took about an hour. I then tried to log in to find that I could not. Everytime I logged in I was immediately logged out again. I now cannot use my computer at all. HELP PLEASE my computer is now useless. I am using Windows XP Home edition.
Read the instructions, download and burn (maybe from another computer), finally use one of this rescue CD’s:
Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?
- Having two resident scanners installed is not recommended as rather than provide twice the protection it can cause conflicts that could leave you more vulnerable.
Did avast detect and viruses during its scan ?
If you had another AV installed, etc. you could try removing avast.
Are you able to boot into safe mode ?
If so you could try uninstalling avast from there and see if that allows you back in.
You would have to fully uninstall any other AV you had installed before installing avast again.