I have a fairly large problem with avast! I am using Windows 8 with avast! Free Antivirus right now. The problem is that avast! won’t recognize my password even though I am entering it correctly. I have tried many times and it doesn’t want to allow me to get access to the settings. The funny thing is, though, that I can get access to www.avast.com with the same account details. The reason I need access to the settings of avast! is, that I need to write down my license in the programme - I just can’t. And I really want to get use of my newly bought license.
I can’t use that uninstall Tool, because when I do that, avast! won’t let me uninstall itself, because I have set a password to protect the programme. There are no ‘Forgot password’ button I can press, so right now I don’t know what to do. Have you got any new ideas? Thx
Uninstall Avast by control panel [If you don’t have Avast in control Panel go to #4]
Uninstall in safe mode using Avastclear.
Run Rejzors Uninstall Utility in Normal Mode (removes traces avastclear doesn’t) - reboot.
Check : Once uninstalled check in device manager>view>show hidden devices if there is anything related to avast with a yellow triangle… if so, uninstall it and reboot.