Back in November i bought Avast Professional 10 Pack 1 Year Licence for my machines at home… I’ve only used a couple licenses but that’s beside the point.
About month and a half later there was that big fuck up by avast sending out the update causing bunch of programs to show up
as false positives which turned out to be a complete cock-up and it completely screwed up one of my machines.
Fine… Avast fucks up and screws up my machine. I’ll just re-install the OS when i have some time and take care of it.
Well i finally got some time and re-did my machine, installed Windows 7 this time and go grab Avast Professional again.
Install avast grab my licence.dat try to get it going.
Nope… “Licence is not valid” What the fuck !!! When did 4 1/2 months equal a year ???
So i go to log in to avast to get another copy of my licence… Nope cannot log in… My User & Pass not accepted !
WHAT !!!
So i click to get another password sent to my e-mail…
NOPE !!! NOTHING FROM AVAST !!!
Send a e-mail to customer support demanding an answer.
NOPE !!!
2 fucking days later not a single peep.
As far as i’m concerned i’ve thrown away $150 away on a licence.
I know that you fuckers at avast clearly don’t give a shit about your customers and i’ve got all rights to be completely pissed off at you.
If software screws up, you deal with it and move on…
In this case there’s no moving on since Avast has effectively stolen money out of my pocket for selling licences that don’t work any more.
mieko, in January, avast upgraded to version 5 which uses a new licensing model.
You will need a new license file to use with v5.
In order to get it, please follow these 3 easy steps:
open your existing license file in Notepad
go to http://www.avast.com/resend-license.php, fill in the email address you used for purchase, the avast license key which you can find in the license file you opened in step 1, and the verification code
hit the “Resend license” button.
In a few moments, you should receive a new license file (called license.avastlic) which you can simply insert to avast v5 (e.g. by double-clicking the file, if avast 5 is already installed on that machine).
I understand you have a problem with your Avast Pro license. And you have every right to demand what is due from Alwil. I am pretty sure Alwil will take care of this just like what they have done in the past.
On the other hand though, must we use the F word? The way we post is an extension of who we are as a person…
Doesn’t matter what kind of problems occurs,to use such a language on a VERY FRIENDLY AND AWSOME FORUM is just a disgrace…it just shows the real level of intelect of a person…shame,shame…nuff said.
Regardless of how aggrieved the OP feels the use of the language on a forum open to all including children doesn’t help his case.
Perhaps his first port of call should have been the forums where they have been given the information on how to hopefully resolve his problem within a few hours.
I guess we will now have to wait for the OP’s response if Vlk’s suggestion has resolved their problem, presumably that won’t be as long as they waited increasing their blood pressure accordingly.
I think we should now leave this topic be and await the OP’s response.
Does’nt seem friendly, does he. Isn’t there any rule against such bad use of language? Whatever be the problem, you should never cross the line of discipline on a respected forum like this. >:(
Look guys, lets give it a rest and leave it in the hands of the original poster to respond.
If they don’t the topic will die a natural death they have had the opportunity to respond (rather than constantly be brought to the top of the topics list by additional posts).
I am having the same problem but with avast 4 home, just without the tourettes issue. I my system was crippled by some av.exe malware and I had to restore system.
Isn’t there any rule against such bad use of language? Whatever be the problem, you should never cross the line of discipline on a respected forum like this. >:(