@ birdz123,

  1. Please run the MSE Uninstaller Tool http://support.microsoft.com/kb/2435760/ then reboot your machine.

  2. Clean your machine with TFC:
    Download TFC by OldTimer to your desktop.
    http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtime/
    · Please double-click TFC.exe to run it. (Note: If you are running on Vista, right-click on the file and choose Run As Administrator).
    · It will close all programs when running, so make sure you have saved all your work before you begin.
    · Click the Start button to begin the process. Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two. Let it run uninterrupted to completion.
    · Once it’s finished it should reboot your machine. If it does not, please manually reboot the machine yourself to ensure a complete clean.

  3. If Avast is not working correctly after this because you had 2 AV’s on your machine, then run an Avast Repair:

  • Go to Control Panel > Add/Remove programs > Avast Antivirus.
  • Scroll down and choose Repair function in the pop-up window.
  • Reboot.
  1. If Avast is working properly, download and install MBAM (Malwarebytes) free http://www.malwarebytes.org/ (the blue button) for an on-demand scanner.
  • After install, click update so you have latest database before scanning.
  • Run a Quick scan.
  • Click the “remove selected” button to quarantine anything found. You will find the infection details under the Quarantine tab.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy & Paste the entire report in your next reply.
  1. Make sure your Avast definitions are up to date and run a Quick, the Boot scan. Any infection that comes up, put in the Virus Chest. Report your findings in your next post.

You may want to read the first post of this thread under Virus/Worms for you to check your machine for malware: http://forum.avast.com/index.php?topic=53253.0. Obtaining an OTS log will be the next step depending on the results of your logs.

Please let us know if you have any additional questions. Thank you.