Avast AV Free - Failed to Install

system · 2016-12-23T17:07:56.000Z

I have tried running the installer in safe boot with networking and it still fails. I attached the log file and put detailed system info below. Let me know if anymore information is needed. Thank you. I really don’t like running Windows but if I’m going to I might aswell get an AV.

Rename the file I attached as “in-and-out-firewall-rules.txt” to “in-and-out-firewall-rules.zip”. I attached my firewall rules in that file as a LibreOffice .csv file. It should open in Microsoft’s Excel.

Detailed Sys info:

OS Name Microsoft Windows 10 Home
Version 10.0.14393 Build 14393
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name AMD-FX-8320
System Manufacturer To be filled by O.E.M.
System Model To be filled by O.E.M.
System Type x64-based PC
System SKU SKU
Processor AMD FX™-8320 Eight-Core Processor, 3500 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2501, 4/9/2014
SMBIOS Version 2.7
Embedded Controller Version 255.255
BIOS Mode Legacy
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Model Not Available
BaseBoard Name Base Board
Platform Role Desktop
Secure Boot State Unsupported
PCR7 Configuration Binding Not Possible
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = “10.0.14393.0”
User Name AMD-FX-8320\Tyler
Time Zone Eastern Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.9 GB
Available Physical Memory 14.1 GB
Total Virtual Memory 15.9 GB
Available Virtual Memory 13.9 GB
Page File Space 0 bytes
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware Yes
Hyper-V - Data Execution Protection Yes

Eddy · 2016-12-23T17:14:17.000Z

1]
Make sure any pre(vious) installed av is completely removed. (including avast)
Links to tools/tutorials > http://www.ache.nl

2]
Cleanup your system, bot registry as well as (temp)files.

3]
Download the complete installer.
https://forum.avast.com/index.php?topic=189836.0

4]
Try to install avast.

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