Avast Background Process starts but get no interface

[avant-guvnor]

@knightstalker83 post:1

The only thing i can find is this error:

"Code integrity determined that the image hash of a file is not valid. The file could be corrupt due to unauthorized modification or the invalid hash could indicate a potential disk device error.

File Name: \Device\HarddiskVolume4\Program Files\AVAST Software\Avast\wsc_proxy.exe"

Hard Disk Volume 4 is my 3rd visible partition which is 2 1TB drives in a raid 0. Drivers are fully up to date and had no issue with Avast opening until i tried to check Avast today.

Because of the above event, I scanned all drives using chkdsk /f /r with no error on drives.

Event ID was 5038.

I wasn’t sure whether to create a new thread or post here, but as the reported error is here …

I have just installed Avast Free version 19.6.2383 using the online installer on 2 different PCs, OS are Windows 10 Pro 64-bit version 1903 (build 18362.239).

On restart, both PCs log 2 instances of the above event in the Windows Security Log:

https://i.imgur.com/12Mj2bD.jpg

I do not have the gui issues reported by the OP, but can confirm that a repair/clean install does not fix this Audit Failure issue.

I have also performed DISM and SFC checks on both systems, with no reported issues.

Please can anyone help/advise? TIA

[maverick7r]

I’m having all the same issues as the OP, have completed all the same steps as the OP and pretty much read everything there is to read so far on this issue. The one thing that we seem to have in common, (along with the OP in this thread “https://forum.avast.com/index.php?topic=224217.0”) is the fact that we are all running with AMD RAID drivers. Being a PC tech I run Avast Free on A LOT of different machines and my new computer that is running an AMD Ryzon 7 on an MSI B450 Gaming PRO Carbon AC Motherboard. On this my new computer, (the only one having this issue) I have the hard drives setup and running in a RAID configuration, a Single SSD running the OS and two 2TB Drives in a RAID 1, (Mirror) Array.

The machine I had before this one was running a RAID setup but it was an Intel RAID with Intel drivers… it just seems to be AMD RAID driver that are causing this issue.

And advice on how to get the Avast UI to open while using the AMD RAID drives would be a great help. If nothing I guess I will have to move to a different Anti-virus.