Avast Blocked by group policy problem

system · 2015-08-13T09:31:43.000Z

Hi there

I’m getting Avast Blocked by group policy error.

Please find attached 3 files produced by FRST scan on my laptop

essexboy · 2015-08-13T13:56:18.000Z

Avast should run after the reboot

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: HKLM\...\Run: [] => [X] HKLM Group Policy restriction on software: C:\Program Files\AVAST Software <====== ATTENTION HKU\S-1-5-21-3783085962-3709191189-4136558888-1000\...\Run: [AdobeBridge] => [X] Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk [2011-11-16] ShortcutTarget: Best Buy pc app.lnk -> C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft) Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk [2011-11-16] ShortcutTarget: Best Buy pc app.lnk -> C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft) Startup: C:\Users\postgres\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk [2014-07-01] ShortcutTarget: Best Buy pc app.lnk -> C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft) Toolbar: HKU\S-1-5-21-3783085962-3709191189-4136558888-1000 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File FF Plugin: @bestbuy.com/npBestBuyPcAppDetector,version=1.0 -> C:\ProgramData\Best Buy pc app\npBestBuyPcAppDetector.dll [2011-02-25] (Best Buy) 2010-11-21 05:24 - 2010-11-21 05:24 - 89343232 ___SH () C:\ProgramData\msfxm.exe AlternateDataStreams: C:\ProgramData\Reprise:wupeogjxldtlfudivq`qsp`26hfm Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: Reg Delete "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F Reg: Reg Add "HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\startupreg" /F RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

system · 2015-08-13T16:39:59.000Z

Here’s Fixlog.txt

system · 2015-08-13T16:54:45.000Z

Here’s AdwCleaner log file

essexboy · 2015-08-13T17:31:07.000Z

How is the computer now, has Avast started ?

system · 2015-08-13T17:52:45.000Z

After FRST Clean and reboot Avast has started.
After AdwCleaner and reboot it did not start.
I have restarted by myself again and now it starts.

Is there anything else I should do?

essexboy · 2015-08-13T18:57:01.000Z

If all is well tomorrow let me know and I will tidy up

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