Attached FRST files. I’ve seen others having the same problems. Can anyone help? Thank you!
Also, here’s a report from Rogue Killer, plus a report from Farbar Service Scanner, if that helps!
Thanks again,
BRPW
Avast should restart after the system has rebooted
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\Malwarebytes <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\McAfee <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\AVAST Software <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\AVAST Software <====== ATTENTION SearchScopes: HKLM-x32 - DefaultScope {006ee092-9658-4fd6-bd8e-a21a348e59f5} URL = 2014-10-21 07:52 - 2014-10-21 07:52 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\ugbSgeP 2014-10-20 22:20 - 2014-10-20 22:20 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\nejavBP 2014-10-20 13:55 - 2014-10-20 13:55 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\nIWqBK 2014-10-19 13:32 - 2014-10-19 13:32 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\nAomSX 2014-10-19 08:03 - 2014-10-19 08:03 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\bNBKIeO 2014-10-18 08:04 - 2014-10-18 08:04 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\uGtSvZj 2014-10-17 15:43 - 2014-10-17 15:43 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\iXjYcqvat 2014-10-16 07:35 - 2014-10-16 07:35 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\dneFDqxQIF 2014-10-15 07:23 - 2014-10-15 07:23 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\GHiLzjbR 2014-10-14 09:55 - 2014-10-14 09:55 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\YBQIRTrl 2014-10-14 08:17 - 2014-10-14 08:17 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\nTsjAcmx 2014-10-13 11:35 - 2014-10-13 11:35 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\.mono 2014-10-13 07:10 - 2014-10-13 07:10 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\iWPDOLAO 2014-11-12 16:46 - 2014-03-06 09:50 - 00055051 _____ () C:\Users\Ben\AppData\Roaming\ADbG23sW.dat 2014-10-25 08:16 - 2012-12-23 15:11 - 00000000 __SHD () C:\Windows\SysWOW64\AI_RecycleBin C:\ProgramData\hash.dat Hosts: EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.
Here’s the FRST log. Runnin Adwcleaner now; will report back.
Attached is AdwCleaner Log (popped up upon restart)
AdwCleaner v4.101 - Report created 12/11/2014 at 18:32:34
Updated 09/11/2014 by Xplode
Database : 2014-11-12.1 [Live]
Operating System : Windows 7 Ultimate Service Pack 1 (64 bits)
Username : Ben - BRPW-DESKTOP-PC
Running from : C:\Users\Ben\Downloads\AdwCleaner.exe
Option : Clean
***** [ Services ] *****
***** [ Files / Folders ] *****
Folder Deleted : C:\Program Files (x86)\MyPC Backup
Folder Deleted : C:\Users\Ben\AppData\Local\CrashRpt
Folder Deleted : C:\Users\Ben\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Ben\AppData\Roaming\dvdvideosoftiehelpers
Folder Deleted : C:\Users\Ben\AppData\Roaming\Strongvault
Folder Deleted : C:\Users\Ben\AppData\Local\Google\Chrome\User Data\Default\Extensions\gkojfkhlekighikafcpjkiklfbnlmeio
Folder Deleted : C:\Users\Ben\AppData\Local\Google\Chrome\User Data\Default\Extensions\niloccemoadcdkdjlinkgdfekeahmflj
***** [ Scheduled Tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****
Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [{ACAA314B-EEBA-48E4-AD47-84E31C44796C}]
Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\eofcbnmajmjmplflapaojjnihcjkigck
Key Deleted : HKLM\SOFTWARE\Classes\CLSID{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy{AFB904C4-C255-4540-B97E-A75A34F1FFB0}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID{AE07101B-46D4-4A98-AF68-0333EA26E113}
Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects{EE932B49-D5C0-4D19-A3DA-CE0849258DE6}
Key Deleted : HKCU\Software\Conduit
Key Deleted : HKCU\Software\IGearSettings
Key Deleted : HKLM\SOFTWARE\Conduit
Key Deleted : [x64] HKLM\SOFTWARE\Conduit
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0E12F736682067FDE4D1158D5940A82E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\1A24B5BB8521B03E0C8D908F5ABC0AE6
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\2B0D56C4F4C46D844A57FFED6F0D2852
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\3152E1F19977892449DC968802CE8964
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\49D4375FE41653242AEA4C969E4E65E0
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\649A52D257CA5DB4EAAE8BA9EB23E467
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6AA0923513360135B272E8289C5F13FA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\6F7467AF8F29C134CBBAB394ECCFDE96
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\922525DCC5199162F8935747CA3D8E59
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\BCDA179D619B91648538E3394CAC94CC
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\D677B1A9671D4D4004F6F2A4469E86EA
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\DD1402A9DD4215A43ABDE169A41AFA0E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\E36E114A0EAD2AD46B381D23AD69CDDF
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\EF8E618DB3AEDFBB384561B5C548F65E
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\0FF2AEFF45EEA0A48A4B33C1973B6094
***** [ Browsers ] *****
-\ Internet Explorer v11.0.9600.17420
-\ Mozilla Firefox v30.0 (en-US)
[tifyayxx.default\prefs.js] - Line Deleted : user_pref(“extensions.freecorder@freecorder.com.menuitems”, "[{"name":"Freecorder Menu Header","img":"hxxp://freecorder.com/fc8/ui/buttons/menu_header.png","width":225,"height":65},{"name[…]
-\ Google Chrome v38.0.2125.111
AdwCleaner[R0].txt - [5086 octets] - [12/11/2014 18:31:02]
AdwCleaner[S0].txt - [4930 octets] - [12/11/2014 18:32:34]
########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [4990 octets] ##########
Is Avast now up and running ?
It is, but Action Center is also saying “No anti virus software found”, plus I had to enable windows defender also. I’ve arranged a scheduled boot time scan via Avast.
Also tried to load Facebook and some other things and had the windows time out and get ‘SSL errors’, not sure if that’s related.
I also noticed a week or two ago what feels like GB’s of missing space. Maybe 30GB?
Could you run a fresh FRST scan for me please
They’re attached 
Thanks for all the help so far by the way! Very much appreciated!
You need to remove all of AVG http://www.avg.com/gb-en/utilities
Also could you right click the Avast icon and select Avast shield control
Select disable for 10 minutes
After a minute or two re-enable the shields and see if it is now recognised
Okay, here’s what’s happened.
Removed AVG, but I still have one aspect; a small popup box in the bottom right hand corner that says:
"Please click ‘Relaunch Browsers’ to apply your security settings.
I tried running AVG Remover(64bit) 2015 and AVG Identity Protection Remover. Still there.
However, Avast is now running and there’s no Action Center flag.
Can you right click the popup and select properties and let me know what the target is
Couldn’t click on it; screenshot attached (apologies that it’s small. Two screens screenshot + paint doesn’t provide a great shot…
I’m also having problems with Avast; I keep getting blocked malware warnings. Apparently Chrome.exe keeps blocking Malware. Once every hour or so; it’s not regular. Sometimes I have two warnings in ten minutes and then nothing for two hours.
That is an AVG popup, after this could you run a fresh FRST scan please
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
HKU\S-1-5-21-3723616267-2571764502-2560082680-1000\...\Run: [AVG-Secure-Search-Update_1014avt] => C:\Users\Ben\AppData\Roaming\Avg_Update_1014avt\AVG-Secure-Search-Update_1014avt.exe [2774040 2014-09-23] () R4 AVGIDSHA; system32\DRIVERS\avgidsha.sys [X] R4 Avgrkx64; system32\DRIVERS\avgrkx64.sys [X] R4 Avgtdia; system32\DRIVERS\avgtdia.sys [X] 2014-11-12 18:38 - 2014-11-12 20:20 - 00002906 _____ () C:\Windows\System32\Tasks\AVG-Secure-Search-Update_1014avt_RML 2014-11-12 18:38 - 2014-11-12 20:20 - 00000526 _____ () C:\Windows\Tasks\AVG-Secure-Search-Update_1014avt_RML.job 2014-11-12 18:19 - 2014-11-12 18:34 - 00000526 _____ () C:\Windows\Tasks\AVG_SYS_TASK_1014avt.job 2014-11-12 18:19 - 2014-11-12 18:34 - 00000392 _____ () C:\Windows\Tasks\AVG_SYS_TASK_1014avt_DELETE.job 2014-11-12 18:19 - 2014-11-12 18:19 - 00002894 _____ () C:\Windows\System32\Tasks\AVG_SYS_TASK_1014avt_DELETE 2014-11-12 18:19 - 2014-11-12 18:19 - 00002820 _____ () C:\Windows\System32\Tasks\AVG_SYS_TASK_1014avt 2014-11-12 18:19 - 2014-11-12 18:19 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\Avg_Update_1014avt 2014-11-12 18:18 - 2014-11-12 18:19 - 00000000 ____D () C:\ProgramData\Avg_Update_1014avt 2014-11-12 18:17 - 2014-11-12 18:17 - 00000000 ____D () C:\Users\Ben\AppData\Roaming\AVG2015 2014-11-12 18:15 - 2014-11-12 18:42 - 00000000 ___HD () C:\$AVG 2014-11-12 18:15 - 2014-11-12 18:42 - 00000000 ____D () C:\ProgramData\AVG2015 2014-11-12 18:13 - 2014-11-12 18:13 - 00000000 ____D () C:\Program Files (x86)\AVG 2014-11-12 18:09 - 2014-11-12 18:45 - 00000000 ____D () C:\ProgramData\MFAData 2014-11-12 18:09 - 2014-11-12 18:18 - 00000000 ____D () C:\Users\Ben\AppData\Local\Avg2015 2014-11-12 18:09 - 2014-11-12 18:09 - 04578024 _____ (AVG Technologies) C:\Users\Ben\Downloads\avg_avct_stb_all_2015_5315_ppc17.exe 2014-11-12 18:09 - 2014-11-12 18:09 - 00000000 ____D () C:\Users\Ben\AppData\Local\MFAData Task: {7089EEAB-0B24-43EF-9E62-3D7B72797FBB} - System32\Tasks\AVG_SYS_TASK_1014avt_DELETE => C:\ProgramData\Avg_Update_1014avt\AVG-Secure-Search-Update_1014avt.exe [2014-09-23] () Task: {D8060C78-F619-4FAD-B7D6-6048D943B6FC} - System32\Tasks\AVG-Secure-Search-Update_1014avt_RML => C:\Users\Ben\AppData\Roaming\Avg_Update_1014avt\AVG-Secure-Search-Update_1014avt.exe [2014-09-23] () Task: {F0CBDC62-9A7A-4FD7-9C7B-C0CD3CDC086B} - System32\Tasks\AVG_SYS_TASK_1014avt => C:\ProgramData\Avg_Update_1014avt\AVG-Secure-Search-Update_1014avt.exe [2014-09-23] () Task: C:\Windows\Tasks\AVG-Secure-Search-Update_1014avt_RML.job => C:\Users\Ben\AppData\Roaming\Avg_Update_1014avt\AVG-Secure-Search-Update_1014avt.exe Task: C:\Windows\Tasks\AVG_SYS_TASK_1014avt.job => C:\ProgramData\Avg_Update_1014avt\AVG-Secure-Search-Update_1014avt.exe Task: C:\Windows\Tasks\AVG_SYS_TASK_1014avt_DELETE.job => C:\ProgramData\Avg_Update_1014avt\AVG-Secure-Search-Update_1014avt.exe C:\Users\Ben\AppData\Roaming\Avg_Update_1014avt EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
Run FRST and press Fix
On completion a log will be generated please post that
That should now have killed the popup, any other problems ?
I think that’s done it, thanks!
Only other problem I currently have is missing HDD space (apparently a Defrag will help find it again).
Thanks!
Run disc cleanup as administrator and select all on the front tab … There will be all the backups for windows updates held there
I’ve done that; that doesn’t seem to be what’s causing it. It’s weird because when I installed something like Titanfall (a 56GB game), my space goes UP about 200GB to what it should be.
I’ve ran WinDirStat, and my ‘unknown’ section is about 220GB and I can’t account for what that is.